SW8348 |03 Aug 2022 Helpdesk Engineer / Technical Support Provide helpdesk support to users and troubleshoot issues... on all IT aspects including hardware, software and system network Provide first line technical support for IT issues or ad-hoc...
A consulting firm in Hong Kong is seeking an IT Helpdesk Support Engineer to provide technical advice and support... support experience, and strong problem-solving skills. This role involves helping users with their IT needs, managing...
SW8638 |16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K) The primary responsibility is to conduct frontline.... Prior experience in providing technical support to clients over the phone will be a definite advantage. Knowledge...
A leading financial services firm is seeking a Helpdesk Engineer for remote support of their IT infrastructure. The... role requires proficiency in English and Cantonese, with responsibilities including Level 1 to 3 technical support...
SW8685 |09 Aug 2024 Helpdesk Support Engineer (Bank) (16-20K) The primary responsibility is to conduct frontline... in providing technical support to clients over the phone will be a definite advantage. Customer-oriented with good troubleshooting...
SW8674 |17 Jul 2024 Helpdesk Support Engineer (Overnight) (19-23K) Sustain the Tier-1 hotline operation to fulfil... customer contract requirement and scope of work. Provide frontline helpdesk support on IT-related issues through omni-channel...
SW8653 |30 May 2024 Helpdesk Support Engineer (Bank) (18-24K) Responsibilities Coordinating with vendor to delivery... field is preferable. Prior experience in providing technical support to clients over the phone will be a definite advantage...
SW8730 |23 Dec 2024 Helpdesk Support Engineer (Day/ Night) (16-23K) Sustain the Tier-1 hotline operation to fulfil... communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel and log...
Job Reference SW8680 | 31 Jul 2024 – Helpdesk and Deskside Support Engineer (18-25k) Responsibilities Perform IT... helpdesk frontline support (On-site, Phone, E-Mail, etc). Technical Support for Desktop PCs – both Software and Hardware...
SW8632 |03 Apr 2024 Helpdesk Support Engineer (Overnight) (18-23K) Provide frontline helpdesk support on IT-related... experience in providing technical support to clients over the phone will be a definite advantage. Knowledge on Windows, Office...
A technology consulting firm in Hong Kong is looking for a Helpdesk Support Engineer who will manage the Tier-1 hotline... of customer service experience in the IT field. Proficiency in English and Chinese, along with technical knowledge of Windows...
SW8495 |16 May 2023 Helpdesk Support Engineer (Evening Shift) Provide frontline helpdesk support on IT-related issues... in customer service area in IT field is preferable. Prior experience in providing technical support to clients over the phone...
SW8487 |09 May 2023 IT Helpdesk Support Engineer Responsibilities Provide IT technical advice and helpdesk support... or above in computer science or a related field. 1+ years of IT support experiences. Familiar with windows and Mac operating system, able...
SW8612 | 29 Jan 2024 – Deskside Engineer (Retail Helpdesk & L2 Support, 20-30K) Responsibilities Provide technical... to queries either in person or over the phone/email. Open service ticket, set priority and assign tasks to support engineer...
SW8598 |17 Jan 2024 Helpdesk and Deskside Support Engineer (30-40k / No OT) Provide frontline helpdesk support on IT.... Three years working experience in related IT field is preferable. Prior experience in providing technical support...
A technology consulting firm is seeking a Helpdesk Support Engineer to provide IT support. Responsibilities include.... Candidates should have a diploma in IT and customer service experience is preferable, especially in technical support...
A dynamic IT consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer, offering a competitive... salary package and a vibrant work environment. Responsibilities include providing IT helpdesk support, coordinating...
SW8704 |19 Sep 2024 Helpdesk Support Engineer (17-22K) The primary responsibility is to conduct frontline support... needs via telephone and email and give initial support to users. Perform ad hoc IT support duties as assigned. Fulfill...
. Responsibilities include providing technical support, handling helpdesk inquiries, and ensuring daily operations run smoothly... a high diploma in Computer Studies or equivalent and at least 2 years of relevant experience in Helpdesk IT support...
Maintain Service Level Agreement (SLA) on providing technical support service Qualifications Higher Diploma...SW9528 |25 Aug 2018 Responsibilities Application Support Independently carry out incident investigations, root...