a mature SCCM (Current Branch) infrastructure to support, manage and maintain both its server and desktop environments... such as application whitelisting and group policy, there is a requirement to expand the team in order to provide sufficient support to the...
, including service desk, helpdesk, infrastructure, vendors, and business users. Manage Service Level Agreements (SLAs... service desk, deskside support, and VIP support. Strong knowledge of IT service management, including ITIL v3/v4 frameworks...
administrators, computer operations, helpdesk and technical specialists to implement, maintain and support various sizable IT...
with Group IT to implement projects and policies & standard. Provide I.T. helpdesk support (desktops, laptops, network...Global footwear retail brand Job Description Set up and provide hardware and software maintenance/support, PC...
technical documentation, reports, and user manuals. Provide helpdesk support, technical assistance, and user training. The...
Tier-1 IT hotline support to fulfill customer requirement and scope of work. Provide frontline helpdesk support on IT... by supervisors. Diploma or above in IT; any other fields are welcome. 1+ year experience of IT technical support or customer...