inspectors. Conduct reviews and assessments of accommodation suitability as defined by Part VII Housing Act 1996 - Manage 2 x... review officers Handling complaints and members enquiries Providing excellent customer service to our residents Eden...
of contract and housing law and will have ideally worked for Housing Associations or Local Authorities Customer Service... and will be passionate and act with determination to resolve resident complaints and issues. You will be confident in handling complaints...
to complaints and breakdowns in service delivery to meet customer expectations Skills and experiences: To ensure full... Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity....
. This is a key leadership role within the housing service, overseeing the delivery of a responsive and financially efficient... a small team, ensuring the provision of high-quality housing solutions through the housing register, transfers, decants...
We're recruiting a proactive and customer-focused Resident Services Officer to deliver excellent neighbourhood housing... a seamless customer experience. You'll be part of a dynamic team, handling a wide range of housing management activities...
. This opportunity would suit someone with experience in major works programmes, resident engagement, or housing management. You'll need... processes as required · Record and respond to resident complaints, concerns, or service requests in line with agreed processes...
We're recruiting a proactive and customer-focused Resident Services Officer to deliver excellent neighbourhood housing... a seamless customer experience. You'll be part of a dynamic team, handling a wide range of housing management activities...
Repairs Operations Manager to join their Housing and Safer Communities Directorate. This is a key leadership role overseeing...) delivering responsive repairs across the borough’s housing stock. Ensure timely, cost-effective, and high-quality delivery...
to complaints and breakdowns in service delivery to meet customer expectations Skills and experiences: To ensure full... Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity....
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing.... ·Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. ·Contribute...
through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing... contracts within the social housing sector, delivering excellent service and support with our local teams, who understand the...
in the housing, repairs, or complaints management sector. Familiarity with damp and mould regulatory processes or related...) Overview Endeavour Recruitment and our client in the housing sector are seeking an experienced Technical Delivery Lead...
operatives within the relevant workstream to ensure the efficient maintenance and repair of Riverside Group housing stock. The... in supervising a direct labour force, coordinating repairs and maintenance in a social housing or property management environment...
under pressure delivering to strict deadlines Why Riverside? At Riverside, we're a housing association with a difference.... Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring...
or listed buildings. You will also carry out Descent Homes Assessments and assessments under the Housing Health and Safety... and practicable under the Housing Grants Construction and Regeneration Act 1996. The role involves leading service development...
contract supporting planned works across social housing properties in Hertfordshire, North and Central London. 🔧 Role.... Handle complaints and queries with professionalism and empathy. Maintain accurate records of resident interactions...
supporting planned works across social housing properties in Hertfordshire, North and Central London. 🔧 Role Overview As the..., during, and after works. Coordinate access arrangements and ensure residents are informed of schedules. Handle complaints and queries...
adaptations, coordinating pre- and post-work inspections, or ensuring works meet the legislation including the Housing Grants... and resolving complaints and addressing defects quickly and effectively, ensuring that issues are fully resolved and documented...
or listed buildings. You will also carry out Descent Homes Assessments and assessments under the Housing Health and Safety... and practicable under the Housing Grants Construction and Regeneration Act 1996. The role involves leading service development...
adaptations, coordinating pre- and post-work inspections, or ensuring works meet the legislation including the Housing Grants... and resolving complaints and addressing defects quickly and effectively, ensuring that issues are fully resolved and documented...