Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions-including... a skilled Infrastructure Engineer to join our team, focusing on supporting our on-premise and private cloud (single-tenant...
a dynamic Systems Engineer to contribute to the success of our rapidly growing business. You would act as the Systems Engineer... for Enterprise. As a Systems Engineer, you will: Play an integral role in providing pre-sales support and technical consultancy...
to do your best work. Job Summary Supports customer operations within a Data Center and completes activities within an agreed service... of service and an excellent customer experience when interfacing with customers Provides support with time expectations on new...
to do your best work. Job Summary Supports customer operations within a Data Center and completes activities within an agreed service... of service and an excellent customer experience when interfacing with customers Provides support with time expectations on new...
in code and design reviews to maintain our high development standards Engage in service capacity and demand planning... performance, ensuring system health, and managing service capacity planning. Computer Science fundamentals in algorithms and data...
and reporting. Perform in-depth troubleshooting of complex service issues, including signaling failures, bearer setup problems... analysis (Wireshark, PCAP, GTP/SCTP/TCP/UDP inspection) to identify root causes of service degradation across data, VoLTE, VoNR...
monitoring, alerting, capacity planning, and incident management Provide self-service data tooling that empowers analysts...
. Your goal is to eliminate manual toil through scripting, automation, and self-service workflows. Responsibilities... planning. Self-Service Implementation: Build or configure tools that allow users to reset their own passwords, request...
infrastructure reliability, service performance, and developer's productivity Continuously improve code quality, product execution...
process, including infrastructure reliability, service performance, and developer's productivity Continuously improve code...
for incidents and service requests Monitor system health, analyze logs, and perform root cause analysis using GCP Cloud monitoring... in an international environment Soft Skills Strong analytical and troubleshooting skills Service-oriented mindset Ability to work...
related to customer coordination, parts management, and service execution, as well as handling reporting and other company... activities to ensure smooth and efficient after-sales service delivery. 1. Parts Management - ~40% - Manage parts for gas...