Job Location: Northern VA IT Service Desk Operations Manager Systems Integration, Inc. (SII) is a leading provider... Manager. Responsibilities: Oversee all aspects of Enterprise IT Service Desk operations, metrics and SLA management...
of Homeland Security (DHS). The Program provides IT support for over 65,000 users worldwide. As the Account Service Desk Team Lead..., you will oversee a team to ensure efficient and effective technical support services for Enterprise IT Service Desk. Service Desk...
) and 5+ years in IT service desk operations, with 2+ years in training or leadership. In depth knowledge of training...Job Location: Northern Virginia, Orlando, FL, or TX IT Service Desk Training Lead Systems Integration, Inc. (SII...
Control Lead, you ensure Enterprise IT Service Desk operations meet performance standards by monitoring, auditing... in computer science, Information Systems or related discipline. 5+ years' experience in IT service desk operations, including 3...