and technical support for end-user via phone call or by email. Managing ticket system and provide resolution to the corresponding... and maintenance. Configure, implement and support IT related projects. Assist to prepare meeting room equipment support and setup...
Responsibilities: Provide helpdesk and technical support for end-user via phone call or by email. Managing ticket... out hardware and software installation and maintenance. Configure, implement and support IT related projects. Assist...
helpdesk and remote IT support if necessary Provide network and server support (backup and monitoring) Assist in managing... on experience in PC problem diagnosis and end user support Experience in supporting Windows Server & Linux platform...
initiatives tailored to commercial operations Act as the single point of contact for end User Support issues & IT support tasks..., or a related field. Minium 2 years working experience in I.T related field and have solid helpdesk or deskside support background...
to improve the overall end user experience. Utilizing a follow the sun model, they will provide all regions with an escalation.... Write and maintain knowledge base articles on both underlying infrastructure and processes, and end user fixes for the...
for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team...SW8079 |13 Nov 2020 Senior Deskside Engineer Provide First tier/ Second tier level deskside support to end users...
, and user guides to improve support processes Support IT projects related to infrastructure changes, system migrations...Key Responsibilities Provide first-level technical support to end-users for hardware, software, network and cloud...
and processes, and end user fixes for the helpdesk; Ensure documentation is complete and maintained. Job Requirements Possess..., enhancements and initiatives undertaken in order to improve the overall end user experience. Utilizing a follow the sun model...
including file system, e-mail system and PC workstations in the office. To provide IT helpdesk services and IT support... To provide technical support and advice on IT issues such as IT security control, procurement, upgrading of IT equipment...
system and PC workstations in the office. To provide IT helpdesk services and IT support on administration on the..., as well as end user administration including system account operation, CMMP, mobile email, asset management, patching...