years' experience in helpdesk call handling (HDT) is an advantage 2 years' experience in IT procurement... and Support for the Intranet and its Associated Systems/Applications of HKPF Duties Serve a contract assignment under InfoTech...
: Customer Service Representative Responsibilities Handle live chat, customer calls and helpdesk support on our daily deals... Follow up customer requests and/or technical support cases Provide assistance to help customers resolve problems encountered...
for the system operations, maintenance and support for the IT equipment of Integrated Custodial and Rehabilitation Management... installation and technical support services for IT equipment and system software at institutions of Correctional Services...
in a managerial role. Proficient in change, incident, problem, and vendor management. Experienced in IT support, system... delivery teams in adherence to ITIL process frameworks. Coordinate service desk, helpdesk, infrastructure, vendors...
developing applications in the Lotus Notes environment, troubleshooting Lotus Domino servers, and providing helpdesk support...A leading IT consulting firm in Hong Kong is seeking a skilled Lotus Notes Administrator. Responsibilities include...
and provide helpdesk support Perform first line problem detection and escalation and perform day-to-day operation support related... years in operational support with at least 1 year of management/ supervisor role Experienced in IT operations management...
operation with patch management and problem resolution Perform IT helpdesk support including call handling, troubleshooting... Sciences, Information Technology, or related disciplines At least 2 years IT support experience with support experiences...
on-site helpdesk support from Monday to Friday, 9 AM to 6 PM. Manage ticket diagnosis and triage via ServiceNow. Support... equipment inventory. Provide on-site support for helpdesk AL. Offer backup support remotely or on-site for helpdesk SL...
to liaise and provide advisory services to various government bureaux/departments (B/Ds) to support the use of the Digital... services to B/Ds to support the use of CorpID for their e-services. Stocktake the number of e-services to support the use...
hardware being replaced for decommissioning and disposal in accordance with the client’s instructions Provide helpdesk support... in IT Support Basic IT knowledge. Familiar with Windows XP, Windows 7 or Windows 10 Good Problem solving, analytical...
applications/agents/scripts; Provide helpdesk support services to Lotus Notes and webmail users. Bachelor's degree... and upgrade the Lotus Domino servers where applicable; Support and troubleshoot the daily administration of the Lotus Notes...
& standard. Provide I.T. helpdesk support (desktops, laptops, network, etc.) for HK Office and Retail Stores, might require... and application systems. Liaise and work with Global IT Teams and different departments to support/implement infrastructure projects...
Experience in change, incident, problem and vendor management Experience in networking, IT support and system administration...Service Delivery Manager (Network Infrastructure) - IC Client Description Leading telecom carrier and IT solutions...
to ensure the support and operation on server and network Perform proper and correct information for the helpdesk support... Center working experience Experience in support and operation on server or network components Leadership experience in IT...
management. Background in IT deskside support, system infrastructure support, storage, networking, cloud, and cybersecurity... of telecommunications and IT services, delivering innovative solutions that enhance connectivity and operational efficiency for businesses...
, helpdesk and technical specialists to implement, maintain and support various sizable IT infrastructures. Work closely...Senior Technical Services Manager / Infrastructure Lead - IC Client Description Regional IT services and solutions...
involves daily server administration, support for VMware and VDI platforms, and other IT helpdesk duties.... Required qualifications include a diploma in Computer Sciences, at least 4 years of experience in the IT industry, and proficiency in English...
for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team... Coordinate with our service providers for example, VPN, firewall support and new visitor center setup To handle ad-hoc IT...
/Helpdesk Support for 500 users Dynamic Exposure & Worklife Balance Report to Regional Head of IT Ensure timely and quality... APAC team Job Duties Report to the Regional Head of IT Service Support Provide quality 1st & 2nd Service Desk Service...
equipment until case completed; Answer Helpdesk hotline phone call and provide remote support through remote assistance... for any IT equipment including PCs, notebooks, printers, scanners, monitors, mobile devices, software, servers and network...