) Job Description Offer first-tier support service for IT infrastructure to end users. Ensure robust daily business operation across stores... Customer Group IT, contractors, or service providers. Provide first-tier efficient service to store end users. Act as the...
an exceptional and eclectic product curation with dynamic Asian spirit and values. As the Technology Service Specialist... incidents, usage inquiries, and service requests, via phone, email, or our ticketing system. Take ownership of troubleshooting...
, and engaging in IT projects. Applicants should exhibit strong communication skills, a customer service orientation, and a medium...-level knowledge of IT infrastructure. This renewable contract position is vital in maintaining high service satisfaction...
We are currently seeking a high calibre professional to join our team as a PC Desk Client Service Executive...‑service related activities are fully in compliance with the processes and procedures contained in it. Assist Relationship...
SW8905 |18 Dec 2025 Service Desk / Call Centre Engineer (16-20K) Sustain the Tier-1 hotline operation to fulfil... in customer service area in IT field is preferable. Prior experience in providing technical support to clients over the phone...
Service Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company... delivery teams in adherence to ITIL process frameworks. Coordinate service desk, helpdesk, infrastructure, vendors...
SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead Lead the team to provide 1st level IT support... including desktop related technical assistance via phone, email and in person Maintain end-user computing operation and service...
Service Desk Manager (Financial Industry) Client Description Global corporate finance company... sustainability and scalability across different business entities within the Company Group Manage the Service Desk operation based...
A leading telecom solutions provider is seeking an IT Service Desk Manager in Hong Kong. This role involves overseeing... daily operations of the IT support desk, mentoring staff, and ensuring high user satisfaction. Candidates...
We are currently seeking a high calibre professional to join our team as a PC Desk Client Service Executive...-service related activities are fully in compliance with the processes and procedures contained in it Assist Relationship...
We are currently seeking a high calibre professional to join our team as a PC Desk Client Service Executive...-service related activities are fully in compliance with the processes and procedures contained in it Assist Relationship...
Diploma or above in Information Technology or related discipline. One year working experience in customer service area in IT.... Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide...
A leading telecommunications provider in Hong Kong is seeking a Service Delivery Manager to lead service delivery teams... in adherence to ITIL processes. The role requires a Bachelor's degree in IT and a minimum of 8 years of relevant experience...
and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world... a team of 4-5 analysts within our People Help Desk (PHD) function. This role is pivotal as the first line of contact...
for end users. Responsibilities include installing and configuring desktop operating systems, responding to service requests..., and assisting with IT guidelines. The ideal candidate has a Higher Diploma in a related field and at least one year of experience...
A leading global private bank in Hong Kong seeks a Team Head of IT Service/Help Desk to oversee IT support for 500... users. The successful applicant will manage a team and ensure high-quality service delivery while working closely with IT...
Support, Customer Service, Service Desk Analyst, in IT or Telecommunications industry #J-18808-Ljbffr... applicants will have come from a service role or IT background and be technically savvy, a quick learner and able to think...
Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System... and workflow improvements to enhance the operation automation and self-service enablement Continuously review and identify...
A leading consulting firm in Hong Kong seeks an IT Service Management professional to improve service operations... and provide data insights. You will assist in managing service desk activities, prepare analytical reports, and ensure effective...
Job Duties Report to the Regional Head of IT Service Support Provide quality 1st & 2nd Service Desk Service to end users...Regional IT Service Support Senior Associate, Global Asset Management Global Asset Manager & Regional Exposure...