and values expertise and innovation in its employees. Job Description As an IT Service Desk professional, your main... training and guidance to end-users on IT tools and best practices. The Successful Applicant A successful IT Service Desk...
A technology consulting firm in Hong Kong is seeking an experienced IT Helpdesk Team Lead to manage and support the... helpdesk team. You will oversee service delivery, ensure compliance with SLAs, and provide technical leadership. Candidates...
A consulting firm in Hong Kong is seeking a Deskside Support Engineer to provide technical support and troubleshooting... for end users. Responsibilities include installing and configuring desktop operating systems, responding to service requests...
A regional IT service provider in Hong Kong is seeking a support technician to provide help desk services and monitor... offers the opportunity to work within a dynamic IT setting focusing on government IT systems. #J-18808-Ljbffr...
Job Duties Report to the Regional Head of IT Service Support Provide quality 1st & 2nd Service Desk Service to end users...Regional IT Service Support Senior Associate, Global Asset Management Global Asset Manager & Regional Exposure...
Service Desk Manager (Financial Industry) Client Description Global corporate finance company... sustainability and scalability across different business entities within the Company Group Manage the Service Desk operation based...
Service Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company... delivery teams in adherence to ITIL process frameworks. Coordinate service desk, helpdesk, infrastructure, vendors...
A leading telecom solutions provider is seeking an IT Service Desk Manager in Hong Kong. This role involves overseeing... daily operations of the IT support desk, mentoring staff, and ensuring high user satisfaction. Candidates...
Responsibilities Lead a team of 2 support analysts/technicians. Handle performance reviews and staff training... issues. Work with vendors and business units. Requirements Bachelor's in IT/CS or equivalent experience. 7+ years IT...
, manage and work with vendors. Supervise local IT support of remote site. Job Requirements Requires a Bachelor degree... of IT Help Desk with focus on desktop and laptop environments. CCNA, MCSA, MCITP, ITIL certificate is preferable...
A technology consulting firm in Hong Kong is seeking an IT Service Desk Support professional to provide frontline... helpdesk assistance for IT-related issues. This role involves logging cases, coordinating with internal and external parties...
and maintenance of IT infrastructure and providing help desk support. Candidates should have at least one year of experience in the IT...A technology services company based in Hong Kong is seeking an IT support technician. The role involves installation...
Management Experience through tools like Remedy Coordinate with Infra Support Service Desk and other technical teams for issue... resolution Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope; Follow...
will oversee the Service Desk team and be responsible for providing technical support both remotely and at-desk. They should have 3...-5 years of experience in IT support within a professional services environment, excellent customer service skills...
Job Description Be one of our first point of contact as a 1st line Service Desk operative Provide a mixture of remote and at-desk support as appropriate..., as appropriate Liaise with the rest of the Service Desk team in Hong Kong/Singapore and wider IT department to resolve and follow up...
in HK & China regarding IT equipment Monitor, supervise and follow-up IT supplier service level Office Helpdesk & Shop..., Networking and Security Issues, Backup/Restore infrastructure, VMware, Retail Pro Experience in managing IT Help Desk with HK...
, and a commitment to delivering exceptional customer service. Responsibilities Provide day-to-day IT support for office and store... related to common office IT issues & systems. Experience with help desk ticketing systems and remote support tools...
US-listed IT service vendor Job Description Provide End to End support for internal end users Incident Management... & Request Fulfillment Management Experience through tools like Remedy Coordinate with Infra Support Service Desk...
looking for a Support Engineer to join their service delivery team. The selected candidate will be responsible for providing technical... support and assistance to end users, ensuring seamless operation of IT systems, applications, and devices. The role initially...
Purpose: Provide IT workplace services and technical support for the offices, assist in service desk operations, device... articles. Qualifications & Experience: Diploma or bachelor's degree in IT or equivalent. 2-4 years in IT support/service...