Analyst to oversee their change and incident management functions. Responsibilities: Change & Management – Evaluate... and corporate banking sectors. To contribute in the seamless operations of the bank, they are looking for an IT Service Management...
: Strong knowledge of IT service management with three or more years' experience in incident and problem management, change management... Incident Management, Problem Management, Change Management, Asset Management, Configuration Management Database, Production...
Requirements: Strong knowledge of IT service management with three or more years’ experience in incident and problem management... Incident Management, Problem Management, Change Management, Asset Management, Configuration Management Database, Production...
A leading consulting firm in Hong Kong is looking for a Service Support Analyst to assist in IT Service Management..., including Incident and Change Management. The role involves preparing reports and performing in-depth data analysis to provide...
Information Technology Manager (Project Management, Business Analysis & IT Service Management) (Banking) Client.... Coordinate the IT Incident and Problem management process from opening to closing, ensuring proper approvals and policy adherence...
. Coordinate the IT Incident and Problem management process from opening to closing, ensuring proper approvals and policy adherence..., including leading the problem and change review meetings. Prepare and present monthly management reports on IT operations...
Assist in IT Service Management, including Service Desk, Incident and Change Management, User Communication and System... opportunities to improve the change management process Facilitate in any assigned meeting to evaluate the change impact...
SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Assist in IT Service Management, including Service Desk, Incident... and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns...
on best practice of ITIL frameworks and governance Experience in IT Service Management includes IT Incident, problem and Change... incidents. Support Capacity Management activities to continuously improve the IT service resources, meets business objectives...
expert to manage incident and service requests raised by end-users, as well as facilitate business change requests..., Employee Web Portal, Collaboration tool and Business Process Management system. Manage external service providers to provide...
expert to manage incident and service requests raised by end-users, as well as facilitate business change requests..., Employee Web Portal, Collaboration tool and Business Process Management system. Manage external service providers to provide...
expert to manage incident and service requests raised by end‑users, as well as facilitate business change requests... Web Portal, Collaboration tool and Business Process Management system. Manage external service providers to provide...
in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating... of business processes, data, and system flows across the functional domain. Partners with product management, solution architects...
's experience in software testing (STM) is an advantage; 1 year's experience in IT service/outsourcing management (OUT... installation of kiosks; Configure the router of kiosks in high availability mode; Coordinate incident management tasks on the...
service implementation and change management. Manage and review system incidents. Requirements University degree... and evaluate IT incidents and requests, considering different functional service levels and business units. Provide monthly...
, and flexible. Project and incident management skills. Advanced knowledge of core Elite 3E data structure, SQL, Microsoft... RESPONSIBILITIES Monitor the firm’s support ticketing system, Service Now, for 3E and related issues. Manage vendor incidents...