A leading insurance firm in Hong Kong is seeking a motivated Service Operations Analyst to lead Capacity Management... initiatives and oversee IT service governance. The role requires a minimum of 5 years of experience in IT Service Management...
of experience in IT Service Management and Operations. ITIL Certification is mandatory. Proven experience in capacity planning, DR... Continuity Planning (BCP) processes. Oversee IT Service Governance to ensure compliance with internal policies and industry...