, and testing for IT systems to ensure alignment with business objectives. B. Lead and manage external vendors for software... for IT systems. Create user manuals and knowledge base articles to enhance user adoption and proficiency. E. Collaborate...
support, helpdesk services, user training, and collaborate with vendors on infrastructure design and implementation. Prepare... documentation, disaster recovery plans, and deliver on-call support outside regular office hours as needed. Qualifications...
system maintenance and support, enhancement and upgrade of the information systems in SWD, which are outsourced or internally... under InfoTech's headcount, full-time second to serve the SWD; Provide ongoing maintenance and support to SWD systems including...
, monitoring, repairing, recovering systems, training and helpdesk support to contractors and EMSD colleagues; Ensure project... and inspect/review hardware, software, and prepare technical proposals of IT equipment and services for various management systems...
helpdesk and liaison roles; Prepare and conduct briefing/training sessions for the IT systems; Ensure that project... creation, system analysis and design, implementation, documentation, report generation, and testing for the IT systems...
or its equivalent At least 2 years' experience in IT industry Technical knowledge and support experience in network... directory Experience on maintaining and helpdesk support on application Knowledge and experience in supporting Voice over IP...
Implementation and Maintenance/Support (SIM); 1 year's experience in IT Security Scanning Tools (SST) is an advantage; 1 year...; Provide day-to-day system support to ensure smooth operation of applications; Review business and technical requirements...
Responsibilities Helpdesk servicing, handle customer enquiries and complaints in a professional manner Web base IT... product training and usage support to customer To build long‑term relationships with customers Prepare reports, tracking...
helpdesk support for the global corporate team, while documenting solutions and building self-help resources/SOPs for common... issues Provide basic IT support for our franchise owners for their assigned Google Workspace licenses Build out the company...
's degree/Higher Diploma in Computer Science, IT or equivalent Non-technical Skills 2 years' experience in helpdesk call... technical support to Domino system of GCN, including customisation of HCL Notes mail templates and develop Notes agents...
Overview Contract for Information Systems development & support at SWD. Contract period from 01 Mar 2026 to 31 Jan.... Responsibilities Provide ongoing maintenance and support to SWD systems, including application servers. Compile statistical reports...
development and implementation for internally developed in SWD. Ongoing system maintenance and support, enhancement and upgrade... and ongoing support & maintenance for application systems in SWD including but not limit to application systems using Cloud...
and vendor management Experience in IT support, end user support, system administration and networking Experienced in IT...CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients...
Key Responsibilities To provide daily technical support, portal monitoring, user onboarding assistance, and helpdesk... of the API sandbox developer portal. Support first-line technical helpdesk (email and phone) during office hours, ensuring...
in IT industry At least 3 years of experience in business analyst, client liaison work, helpdesk services and project...Job Duties: To lead the client liaison team to provide advisory services to support the use of CorpID...
Job Duties Provide technical helpdesk support for all end-users, troubleshooting hardware, software, and general... system issues. Support daily IT operations, including the setup, maintenance, and administration of core infrastructure...
services provider, including following up with the IT helpdesk as necessary to provide timely resolution of any users... and customization of third party solutions and systems. This role will also be responsible for working with an external IT managed...
and vendors, including helpdesk and liaison roles. F. Prepare and conduct briefing/training sessions for the IT systems. G... management and support of Government systems and services (GSS). At least 2 years' experience in managing Government IT...
Responsibilities Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security... close communication with customers via email and phone for initial requirement capture. Perform helpdesk hotline support...
to improve support processes Support IT projects related to infrastructure changes, system migrations, and service desk... years of relevant working experience in a technical support or helpdesk role Strong understanding of ITSM processes...