: Experience in any of the IT Support/Helpdesk/Desktop/Customer Support or related positions Basic operational knowledge... Responding to IT support requests from users (via email, phone, and tickets) Basic troubleshooting for Microsoft 365, Windows...
helpdesk or technical support role. Business level Japanese language skill to align with vendors and HQ closely..., maintenance and support Day-to-day Helpdesk Functions: Serve as the first point of contact for technical support via phone...