Desk with a motivated, customer-service focused IT Support Specialist for our Prague office. You are passionate... and resolve all Tier 1 & 2 support requests and escalate higher-level requests appropriately Identify, troubleshoot, and resolve...
Business Analyst's instructions and guidance. Among your daily tasks, you will be: Working with senior Tier 1 on management... EMEA Tier 1 Requests. Reviewing new tickets created on daily basis. Working with Deal Management Team for assignment...