following ITIL best practices. Deliver proximity IT support services, including reporting and tracking service metrics.... Coordinate with vendors and remote teams for technical troubleshooting, system recovery, and project delivery. Provide support...
with user requirements and standards; Provide technical setup and/or network support for training events, including setup... implementation, development and on-going support of IT systems; Support of service delivery including multimedia and network support...
user happiness and drive business results. In this role, you will collaborate with Product Owners, Service Designers..., Product Designers, Content Designers, and User Researchers in a creative and inclusive environment that champions emotional...
and relevant DPO support teams; To assist users in preparing test plans and conducting user acceptance test; To perform quality... and Maintenance/Support (SIM). Non-technical Skills At least 6 years' experience in work with the Government (GOV); At least 6...
Job Description First-Level Support and Troubleshooting: Provide first level of technical and functional support... and troubleshooting to end-users System Implementation and Customization: Support UAT (User Acceptance Test) and validate system...
, performance and user satisfaction. Assist in the development and implementation of applications, support ad‑hoc initiatives...Business Analyst - Sales Enablement, Retail & CRM As a member of our dynamic team, the ideal candidate will support...
and relevant DPO support teams; To assist users in preparing test plans and conducting user acceptance test; To perform quality... Implementation and Maintenance/Support (SIM); At least 5 years' experience in Web Programming (WEB). Non-Technical Skills...
support. Responsibilities include designing user interfaces, providing technical support for e-learning portals, and managing...A prominent IT service provider in Hong Kong seeks a full-time professional for system development and multimedia...
on all deliverables to internal teams and end users. Support IT security assessment and compliance audit. Perform any other duties..., maintain and enhance existing applications and manage new projects. Collect and analyse user requirements and perform system...
-to-end system support from product listing to clearing and settlement Client Services: The department offers full lifecycle... account management, compliance due diligence, and optimization of key business processes. It also provides exclusive system...
Main Duties & Responsibilities Helpdesk implementation and management End user communications of networking, server... or other service changes or interruptions Monitor and troubleshoot network performance problems Maintain high level of technical...
to serve the LD; To provide technical support in IT projects, including managing and monitoring outsourced contractors, system...; To provide on-going support for computer systems, including system design, development, system test, user acceptance test...
from both Overseas and Mainland China as needed to provide effective end-user support and problem solution Perform technical service... on support activities and present it to the customers Requirements Individuals who meet the following requirements...
. Required education Bachelor's Degree Required technical and professional expertise 10+ years experience in IT system with 5+ years... and responsibilities Partner with IBM Expert Labs sellers and account teams to develop winning technical solutions and service proposals...
and external relationship. Solid experience in handling IT projects, excellent problem solving and analytical skills Hands... with regulatory requirements (i.e. HKMA & SFC) & markets practices. Support whole trade lifecycle – from trade capture, booking...
, maintenance and documentation Provide application support and technical trouble-shooting for IT issues Undertake job duties...Key responsibilities: Collect and conduct user requirements analysis Turn business requirements into technical...
is focuses on designing and implementing data solutions to support business objectives Client Details The company is a large... solutions. It provides a professional and collaborative environment to foster growth and success. Description As a Software...
, on‑prem, and vendors. Contribute to control testing plans, RCSA updates, and risk registers; support control attestation... and board‑level reporting. Support vendor risk management and outsourcing oversight in line with DORA Article 30. Coordinate...
for you to be part of it. Explore more at ABOUT THE ROLE Do you enjoy utilising a wide variety of your technical skills on a daily... standard IT accreditations Manage, respond to and resolve all End User based incidents and events Install, configure...
, vendor monitoring, IT security risk assessment & audit, system maintenance & support, end-user IT support, progress reporting... Administration (ADA) is an advantage. Non-technical Skills At least 3 years' experience in the management and support...