. Analytical and solution-oriented thinking Exposure to the ITIL framework would be beneficial. Strong customer service focus...
. Must have excellent experience in Oracle EPM applications. It is good to have prior Finance modules experience. Good knowledge of ITIL...
, cloud, network, and IT security tools. 5+ years of problem management experience with ITIL awareness. 5+ years...
, or other related field or equivalent experience. Preferred but not required: Agile & Scrum Certification, ITIL, S4 HANA, ESD, TM...
analysis, and preventive actions Ensure adherence to ITIL processes (Incident, Problem, Change, Release) Administer...
processes Familiarity with SLA/KPI monitoring and reporting A relevant ITIL certification Strong communication...
. Analytical and solution-oriented thinking Exposure to the ITIL framework would be beneficial. Strong customer service focus...
processes Familiarity with SLA/KPI monitoring and reporting A relevant ITIL certification Strong communication...
analysis, and preventive actions Ensure adherence to ITIL processes (Incident, Problem, Change, Release) Administer...
). ITIL Foundation certification or equivalent. Being You The “Kyn” in Kyndryl means kinship, which represents the...
in IT Operations and support Understanding of Enterprise IT management frameworks (e.g. ITIL v4 processes) Good...). ITIL Foundation certification or equivalent. Being You The “Kyn” in Kyndryl means kinship, which represents the...
, ITIL knowledge will be preferred Have experience in working with global team Willing to take 7*24 shift...
and production support. Certified in ITIL 4 , AWS Cloud Practitioner & Azure fundamentals Strong communication skills, stakeholder...
management processes as per ITIL standards. Provide support in a 24x7 rotational shift environment, ensuring high availability... Vault. Exposure to security operations, including vulnerability scanning and remediation. Working knowledge of ITIL...
management tools ITIL experience Excellent troubleshooting skills Strong written and verbal communication skills CCNA or CCNP...
/CCIE (Routing & Switching or Security) Palo Alto PCNSE, Fortinet NSE 4/7, or equivalent ITIL Foundation (for change...
: Architect and optimise configuration management processes in line with ITIL and Booking.com best practices, ensuring deep..., CSDM, ITSM, ITOM, and ITAM, including automation and integrations. Process Management & ITIL Knowledge: Skilled...
. Certifications: ITIL v3/v4 (mandatory preferred), Agile certifications; Agile/Scrum exposure desirable. Hands-on use of monitoring...
ITIL framework understanding Security best practices for enterprise integrations (encryption, secrets management...
skills Excellent Analytical Communication Reporting Skills Should have experience working in ITIL Process ServiceNow...