with ITIL processes and frameworks Strong communication and vendor management skills to interact with global business teams...
databases (, Oracle, SQL Server). Familiarity with ETL concepts and data warehousing principles. Experience in ITIL processes...
added ITIL v3.0 / ITIL -Service Manager certified. Documentation, Report generation and familiar with MS office...
, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains...
Development or scripting experience on other platforms/languages is an added advantage Prior experience in ITIL process related...
, IT Service Management (ITIL), and Enterprise Architecture; Excellent communication and analytical skills as well...
with ITIL processes. Ability to design workflows aligned with organizational processes. Governance & Best Practices...
, and IntegrationHub. Ensure CMDB data accuracy and compliance with ITIL processes. Troubleshoot and optimize Discovery schedules... Specialist – ITOM (preferred). Good understanding of ITIL v4 processes (Event, Incident, Change, Configuration...
Enterprise (UCCE) – Optional ¿ ICM , PG , IVR – Optional ¿ Basic awareness of ITIL framework and familiarity with ITSM Tools...
conflicts. Good communication and interpersonal skills. Familiar with ITIL & ITSM principles. What's in it...
global account End user facing role Nice To Have A post graduate degree from a recognized university ITIL V3...
of observability practices (logs, metrics, tracing). Familiarity with ITIL processes or similar frameworks for change and incident...
operations, including incident, change, and release management in alignment with ITIL processes. Monitor and optimize cloud... Stack, or AWS-native solutions). Exposure to Snowflake pipelines and AWS data integrations. Strong understanding of ITIL...
(logs, metrics, tracing). Familiarity with ITIL processes or similar frameworks for change and incident management. Proven...
and operates in 150 locations across 46 countries. Essential Job Functions: Understand / Basic know-how of ITIL Process...
. Lead CMDB governance board meetings and ensure stakeholder alignment. Strong understanding of ITIL v4 (Configuration...
. · Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service...
to IT managers regarding ITIL methodology, processes, procedures and approach. Qualifications: The following... tool preferred. Preferred Qualifications Professional IT service management certifications preferred (ITIL...
network components. Perform incident, problem, and change management aligned with ITIL best practices. Review and execute... Certification (ACMP/ACMA or higher) ITIL Foundation (preferred) Work Environment Rotational shifts supporting 24x7 global...
closed Outputs Expected: Monitoring: * Understand Priority and Severity based on ITIL practice. Understand agreed SLA... with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook...