application production support for large B2C/B2B eCommerce website Recent 3+ years of experience with ITIL framework including...
. Strong understanding of ITIL processes, IT service management, and enterprise workflow automation. Experience defining platform strategy... and transformations. Strong understanding of ITIL processes, IT service management, enterprise workflow automation, and defining platform...
understanding of enterprise technology (networks, platform, database, security, data centre) Ideally you will also have: An ITIL...
and guide junior support agents. Relevant technical certifications (e.g., ITIL, SaaS-specific certifications) would be an added...
. * ITIL accreditation is an advantage Our Guiding Principles Impact Always help and empower others, whether they’re...
is required Job Description: Roles & Responsibilities: -Well versed with ITIL and be able to handle Incidents, Problems, and Changes for MES, quickly... or any other MES pharma -Linux based Docker or Openshift or Kubernetes. -Oracle / Postgress DB experience -ITIL Management -Experience...
, ITIL, or equivalent certifications highly desirable. Education: Any Bachelor’s degree from a reputed university MBA...
in ITIL, contract governance, and service reporting. Soft Skills Strong executive-level communication and presentation...
). Experience with Agile/Scrum methodologies. Knowledge of ITIL v3/v4 frameworks (Foundation or higher certification...
forecasting issues and data quality, and write codes to perform forecasting checks. Adhere to ITIL standards for support case...
, and mentoring capabilities. Commitment to ITIL-aligned processes (change, incident, and problem management). A proactive mindset...
And Interpersonal Skills For Effective Collaboration. Certification Optional But Valuable: Itil Foundation Certification...
Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL...
and Qualifications B.E/B.Tech in Computer science or related courses Understanding IT governance frameworks (e.g., ITIL 4) is crucial... methodologies Understanding IT governance frameworks (e.g., ITIL 4) Any prior working experience in a Oil & Gas sector, Hands...
and Qualifications B.E/B.Tech in Computer science or related courses Understanding IT governance frameworks (e.g., ITIL 4) is crucial... methodologies Understanding IT governance frameworks (e.g., ITIL 4) Any prior working experience in a Oil & Gas sector, Hands...
Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL...
workflows. Familiarity with DevOps principles, CI/CD pipelines, and ITIL best practices. Strong experience in Programming...
integrations. - Understanding of ITIL processes and incident management workflows. - Exposure to container monitoring (Kubernetes...
-Certifications Experience with ServiceNow ATF, DevOps, or automated deployment tools. Knowledge of ITOM, ITSM, or ITIL practices...
with ForgeRock Directory Services, FreeRADIUS, Microsoft Entra ID Strong understanding of Identity Management system ITIL...