/EMS systems. Knowledge of ITIL practices including Incident, Problem and Change management. Experience with system...
informed about product updates, patches, and new releases. Implement ITIL-aligned policies and procedures to support the... in ITIL methodologies. Track and report on key performance indicators (KPIs) such as response time, resolution time...
, Desired skills ITIL Knowledge of AWS or PowerBl. Being able to automate manual tasks using automation Python and SQL. Able...
ITIL process Knowledge Experienced user of Incident Management Systems Desirable Skills: Experience in creating OTBI...
services. Strong knowledge of JavaScript, HTML, CSS, and other web technologies. Understanding of ITIL processes...
, GKE, and/or Swarm. Knowledge of ITIL, SOC 2 and PCI processes and experience evolving to Agile development lifecycles...
to business expectations across the application portfolio. Thorough understanding of ITIL processes related to incident...
for ITSM, CSM, CMDB, and ITOM solutions. Translate business and ITIL requirements into robust ServiceNow designs. Establish... Mapping). Solid understanding of ITIL processes and ability to apply them in ServiceNow solutions. Hands-on experience...
in line with ITIL standards. Provide technical input, solutions, and recommendations for deal pursuits and transformation... VCP, Microsoft, ITIL. Tools Knowledge: ServiceNow familiarity. Workstyle: Flexible for 24x7 rotational shifts...
systems, and log analysis. Knowledge of SQL basics (nice to have). Understanding of ITIL processes (Incident, Problem...-building skills. Preferred Qualifications ITIL Foundation certification. Experience with Oracle Cloud/Fusion. Experience...
environment Certifications preferred: VMware VCP, RHCSA, CCNA, ITIL Strong knowledge of VMware vSphere, ESXi, vCenter...
like VMware VCP, RHCSA, CCNA, ITIL is an added advantage. Flexible to work in 24/7 support environment. Additional Skills...
Experience with cloud networking (AWS, Azure, GCP). Knowledge of ITIL practices and service desk operations. The Freudenberg...
, ITIL knowledge will be preferred Have experience in working with global team Willing to take 7*24 shift...
with AI Ops and intelligent alerting platforms. Strong grasp of ITIL practices, particularly Incident, Problem, Change, and Event...
to collaborate effectively with business and IT teams to deliver enhancements and optimizations. Knowledge of ITIL processes, change...
analysis. Knowledge of SQL basics (nice to have). Understanding of ITIL processes (Incident, Problem, Request, Change... skills. Preferred Qualifications ITIL Foundation certification. Experience with Oracle Cloud/Fusion. Experience...
, Azure, GCP) and discovery in hybrid setups. Knowledge of ITIL v4 or other ITSM/ITOM best practices. Experience...
, Enterprise Administrator Expert, ITIL Foundation Key Performance Indicators Timely resolution of escalated SharePoint Online...
setups. Knowledge of ITIL v4 or other ITSM/ITOM best practices. Experience with ServiceNow integrations (like SolarWinds...