service and operations processes aligned with ITIL and ITSM best practices. Ensure alignment with the underpinning IT... of academic and work experience Experience in ITIL/ITSM/ITOM with certification, Software Service and Customer Operations...
. Experience with Kafka Experience with Kubernetes Experience with Ansible Strong understanding of ITIL Understanding of data...
) working experience. Experience working with multi-cultural and geographically disparate teams. Experience of ITIL service... delivery, preferably with a formal ITIL qualification. Strong programming/scripting background (e.g., Python, Go, Shell...
of ServiceNow scripting, JavaScript, and platform APIs. Good understanding of ITIL processes and software licensing models... Type: Freelancer / Contract Dual Projects: Allowed Skills ServiceNow SAM SAM Pro ITIL...
adherence to ITIL processes including Incident, Problem, Change, and Service Request Management Drive root cause analysis... experience Technical & Functional Skills Strong experience supporting enterprise applications. Working knowledge of ITIL...
DevOps/GitHub) for repeatable tasks. Understanding of ITIL processes (incident, change, problem); strong communication...
. Familiarity with ITIL processes. Experience coordinating with integration teams and assessing integration impacts. Test case...
business requirements and design into technical solutions ITIL process Knowledge Ability to research, learn, troubleshoot...
to ITIL best practices, company standards, and integrate seamlessly with the CMDB and ITSM modules. Lead user acceptance... ITOM. ITIL v3 or v4 Foundation certification. ServiceNow Certified System Administrator (CSA) certification...
with Digital Experience Suite, would be a Plus. Candidate with ITIL Certification and Core Incident/Defect Lifecycle Management.... ITIL Foundation Certification is recommended. Relevant Work experience: Minimum 2 years working with Amadeus Products...
(AWS, Azure, GCP) Understanding of SD‑WAN and centralized management Knowledge of ITIL or structured change management...
Ability to develop and understand code with Bash Python Go etc A good understanding of both ITIL and Agile processes...
and Crestron programming Project Management experience AV managed services oversight inline with ITIL 4 frameworks...
. Experience with CMDB, LDAP, SSO, and integration with enterprise systems. ITIL v3 or v4 certification preferred. Excellent...
disaster recovery capabilities. Key Responsibilities Own and execute the ITIL Availability Management process...
ITIL Service Management Certified Advanced proficiency in MS Office, especially Excel Competencies Values...