, to support your learning and development goals as well as a tuition reimbursement program. A global, cross-functional mentoring... for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively. Comfortable...
and global teams. Familiarity with ITIL, ITOM, and PMO frameworks. Proven ability to lead cross-functional initiatives... Operations and Governance Lead. You will ensure that network operations align with internal control best practices, service level...
, facilitating resolution bridges, engaging cross-functional technical teams, and issuing timely communications to business and IT... In this role, you will be responsible for delivering 24/7 IT support. This includes Level 1 (Service Desk) and Level 2 (Service...
with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate... Collaborate with cross-functional teams on infrastructure needs Document system configurations and operational procedures...
biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless... Product Lifecycle Management (PLM) technology product team that builds and transforms technology capabilities that positively...
numerous public cloud initiatives from ideation to production by collaborating with cross-functional teams. Some of the key... routine tasks. Collaborate with a cross-functional team to identify potential risks in production and opportunities to improve...
, and Service Portfolio Management (SPM). End-to-End Project Delivery: Proven track record of successfully leading ServiceNow..., Discovery, Service Mapping, Event Management, CSDM), ITSM, SPM, Service Request Management, Mobile App, and APM. Experienced...
around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners... to ensure in-house or deployed systems and devices are kept current and functional. You will be involved in implementing...
around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners... to ensure in-house or deployed systems and devices are kept current and functional. You will be involved in implementing...
, incident management, and/or customer success operations ● Knowledge of ITIL or other service management frameworks... ● Coordinate cross-functional response efforts for complex technical issues ● Maintain detailed documentation of escalation...
and performance monitoring against SLAs. Familiarity with ITIL frameworks and best practices for service management and continuous... management systems (TMS), and inventory control platforms. Demonstrated ability to lead incident response and service...
and communication skills, enabling effective collaboration with cross-functional teams.Prior experience required in IT Service... & TerraformProficient with languages like SQL, Python, PySpark and GOExperience in IT service management Incident Management, Problem...
and communication skills, enabling effective collaboration with cross-functional teams.Prior experience required in IT Service... & TerraformProficient with languages like SQL, Python, PySpark and GOExperience in IT service management Incident Management, Problem...
Stakeholder & Cross-Functional Collaboration Act as a strategic bridge between project and support teams to ensure operational... metrics, and continuous improvement goals. Drive cross-functional collaboration to standardize, simplify, and automate IT...
, especially AI/ML workloads. · Collaborate closely with the Service Management Office and production support teams to drive... a culture of innovation, continuous learning, and operational excellence. Cross-Functional Collaboration · Collaborate...
performance, root cause trends, and insights into clear updates for senior leadership and cross-functional stakeholders. Drive... cross-functional collaboration: Work closely with engineering, infrastructure, and business teams to streamline issue...
ability to articulate the ideas and recommendations to management, architects and cross-functional teams Functional knowledge... with our Lilly ServiceNow team, cross functional IT partners, and vendors to enhance the ServiceNow capabilities and deliver new...
system for incident resolution, request management, and service-level performance. Conduct scheduled maintenance, upgrades..., and track milestones. Ensure cross-functional alignment with procurement, finance, and IT. Process Improvement & Operational...
with senior engineers and cross-functional teams to support CI/CD workflows, container platforms, incident response... service management certification Soft Skills: Strong analytical and troubleshooting skills Collaborative and proactive...
Specialist (CKS) CI/CD Platform Certification ITIL Foundation or equivalent service management certification Soft Skills... to drive initiatives across cross-functional teams and global stakeholders. Roles & Responsibilities: Platform Reliability...