. Familiarity with ITSM and ITIL (certification is a plus, but not required). Lean Six Sigma Green Belt trained or certified...
, Computer Science, Engineering, or any related course. Information Technology Infrastructure Library (ITIL®) and/or Project...
from IT Service perspective To assist the Ops Manager in delivery of the assigned Infrastructure Mgmt services Handle... Firewalls ITIL V3 / ISO / Prince2 / MPM certification would be added advantage Technical & Professional Competencies...
Support operation. This role will be reporting to the Product Support Tier 1 Manager (Singapore-based) and a dotted line..., diagnosing, and resolving Application/SaaS issues. Solid understanding of ITIL principles and experience with IT service...
Operations Manager with full context and recommendations. Handles technical components of new client onboarding, ensuring smooth... Fundamentals Certification ITIL Certification 3CX Certification Skills & Experience: Minimum of 5 years of experience in MSP...
Applications Services Manager (CAN), the Reporting & Data Analyst will be involved across the full reporting and data lifecycle..., and organizational skills. ITIL, Lean, or Agile experience or certification is an asset. Fluent in English, with the ability...
with the manager that will support the ongoing professional growth and path. Skills / Knowledge / Experience: Skills... processes and SLAs ITIL basics Emerging technologies (automation and AI) Experience: Troubleshooting Customer-focused...
. To provide progress and status reports at regular intervals to the Client To escalate and inform the Service Delivery Manager... on traditional waterfall and/or Agile delivery approach Certifications in any of the above applications and/or certified in ITIL...
. To provide progress and status reports at regular intervals to the Client To escalate and inform the Service Delivery Manager... approach Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g. PMP, PRINCE...
errors. About The Team The team is composed of data operators reporting directly to the Service Delivery Manager with close... be required at higher career levels Knowledge on Linux and windows commands Added Bonus If You Have Certification or knowledge about ITIL...
of IT and Programme Assurance Internal Audit Plan under the direction of the Senior IA manager of the IT, Digital... assisting the Senior Internal Audit Manager - IT, Digital and Programme Assurance. You will also have the opportunity of leading...
to Cisco Unified Communications Manager (CUCM), Unified Contact Center Express (UCCX), and Unity Connection (CUC...-on experience) with Cisco UC technologies Familiarity with ITIL or structured change management practices Experience with large...
and driving process efficiency across the organization. Reporting to the Team Manager, you'll work closely with stakeholders... With strong understanding of the ServiceNow platform, its modules, and functionalities; ITIL Certification is a plus Preferably with knowledge...
We are seeking a strategic and detail-oriented Procurement Manager with a specialization in Technology Spend Management. This role.... Preferred Qualifications Professional certifications (e.g., CPM, CPSM, ITIL, or equivalent). Experience in global vendor...
model. The Junior Operational Engineer will assist the End User Computing operations manager and End User Computing... resolution. Qualifications The Requirement An ITIL qualification is desirable but not essential A basic understanding...
Manager (Singapore-based) and a dotted line to the Site Lead (Manila-based) Responsibilities: Lead a team of 12x Tier 1..., and resolving Application/SaaS issues. Background and experience in CyberSecurity. Solid understanding of ITIL principles...
to the Service Delivery Manager with close coordination with infrastructure and application teams ensuring high availability... commands Added bonus if you have: Certification or knowledge about ITIL standards Experience in any ITSM Ticketing tool...
(Investigation, Code fix, Change request) Work closely with Technical Consultant, Functional Consultants and Product Manager... with ITIL discipline and SLA management. Good verbal and written English communication skills Experience with different project...
supervisor or manager. Qualifications Technical Skills Tech-savvy and quick to learn about technology Familiarity with ITIL..., Computer Engineering and other correlating fields. Jamf MDM and ITIL Foundation Certification...
you will lead the technical excellence of MuleSoft integration solutions that enhance client satisfaction. As a Manager... What You Must Have Bachelor's Degree 7 to 11 years of experience ITIL Foundation Certification Oral and written proficiency in English...