estimates and forecasts to support Service Delivery. Operations Management: Overall responsibility for the IT operations... ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support...
recertification process and to act as global support for recertification Act as the Relationship Manager for assets assigned... of ITIL concepts and best practice. Experience with Oracle Identity Analytics (OIA) Previous experience in a security...
, Exchange Online or similar technologies. Working experience using AI tools to support operations, including troubleshooting.... In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...
Description TDI PB Germany Service Operations provides 2nd Level Application Support for business applications used in branches... and understanding of the business processes that the applications support are our main assets. The role is to support applications...
years of L2/L3 Application Support Experience. Strong experience working within an ITIL Environment. Hands-on expertise... management team, and to manage IT Service risk across the organisation management of IT Services to support the banks operations...
with business domains, architecture, data governance, information security, and platform operations to translate strategy..., HR, Risk, Operations), Enterprise Architecture, Data Science/AI, and PMO to prioritize demand and maximize value...
years of L2/L3 Application Support Experience. Strong experience working within an ITIL Environment. Hands-on expertise..., and to manage IT Service risk across the organisation management of IT Services to support the banks operations and representing...
valued skills may include below: Familiarity with ITIL Framework: Knowledge of ITIL practices can help in managing... lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology...
Bank Technology team. This role is crucial for the effective setup, maintenance, and support of test environments, ensuring... with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team...
our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest... of the major incidents ͏ KEY SKILLS AND COMPETENCIES ⢠8-10 years exp in driving the service operations...
issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service... of your role is to build and maintain infrastructure platforms and products that support applications and data systems, using...
Join Barclays as a Midrange Analyst role, where this position is an integral part of the Midrange Operations Pune team... and it is critical to have this position to ensure that we have enough coverage to provide 24*7 support of the applications...
SharePoint Online in an enterprise environment. This role is centred around SharePoint operations and support, ensuring platform... Experience with SharePoint migrations Familiarity with ITIL-based support environments Soft Skills Strong problem-solving...
and ensure adherence to best practices. Issue Resolution & Support Handle escalated support tickets and critical issues...-related or relevant experience, preferably in client software solutions design or management of IT Operations. Preferred...
, innovate, and drive new business models. At Hansen, we are also embedding AI enablement across our operations... of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool...
, and courageous builders who believe tech should change the game-not just play it. We celebrate wins, support each other, and laugh... a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management...
knowledge, solid troubleshooting skills, and proactive ownership. Demonstrate success in reimagining support operations using... Tools. Familiarity with ITIL, CS Ops frameworks, and AI-based support models is a plus; experience in scaling metrics...
Excellence, ensuring high-quality service delivery and driving continuous improvement across IT operations. This role focuses... (ITIL, COBIT). Optimize key processes-Incident, Problem, Change, Service Level, Knowledge Management-using Lean-Agile...
to Technology Operations and business stakeholders. Schedules follow up MI and Problem review meetings for technical restoration..., Application support, ROCs, 3rd party, etc.) have the right staff involved. Initiate and manage related problem management process...
-hours support as needed · Mentoring the team members and managing the daily operations. Key Requirements Bachelor... The Senior Engineer - Digital Platforms is responsible for providing technical support and maintenance for digital client...