, within the financial -ServiceNow Strong understanding of ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, CSM, GRC, or SecOps... Services, Telecom, and HCLS industries. Strong understanding of ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, CSM, GRC...
Manager 4 (PM 4), SG-27, will be the project management liaison between the Geospatial Services Bureau in the Information... Technology Services (ITS), Chief Digital Office and ITS Dedicated Support Teams representing multiple NYS agencies. The PM 4...
(7:00 AM–3:00 PM / 8:00 AM–4:00 PM / 9:00 AM–5:00 PM / 10:00 AM–6:00 PM) Holiday coverage may be required due to 24/7... or healthcare IT environment Familiarity with ITSM tools and ticketing systems...
and entering weekly status reports in the ITS Project Repository (ITSM); Directing, coordinating, overseeing, and working... against baselines utilizing both Waterfall, Agile and Hybrid methodologies; using standard PM techniques (e.g., scrum sessions...
:30 AM–5:30 PM Occasional off-hours support for critical incidents or scheduled maintenance may... practices or experience working in an ITSM environment (ServiceNow, Jira) Experience with basic Linux sever administration...
and managed in the NYS ITSM system. 84 months experience developing and executing project plans including management of Charter... progress and variances against baselines utilizing both Waterfall, Agile and Hybrid methodologies; using standard PM techniques...