critical SoD conflicts and sensitive access violations. Service Delivery Excellence: Monitor and resolve SAP Security tickets... and incidents through ServiceNow, ensuring exceptional service delivery while consistently meeting or exceeding established SLAs...
, servers, storage, cloud, collaboration, and end-user platforms. Own IT service management (ITSM) processes, including...Role Summary The Manager, Cloud, Infrastructure, and Operations is responsible for the design, delivery...
, developing, configuring, and maintaining ServiceNow applications that streamline IT Service Management (ITSM) processes... and improve service delivery across the organization. The ideal candidate is a hands-on ServiceNow professional who thrives...
an active Top Secret Clearance. Demonstrated experience with IT Service Delivery using an ITIL/ITSM framework similar in size... continuous qualified staffing, expert technical delivery, contract administration, and financial performance. As the Government...
national laboratory. Our ITSM team focuses on end-to-end service delivery, with high-touch support as one core component..., requirements gathering, knowledge management, and data-driven service improvement. This role owns service delivery outcomes...
customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution... is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive...
maximum business value. This person will serve as a technical expert and mentor, playing a critical role in the delivery... in ServiceNow platform development and configuration, including core modules (ITSM, ITOM, CSM, HR) and custom application...
, ensuring all solutions across IT Service Management (ITSM), Customer Service Management (CSM), and other key modules... the enterprise-wide design and delivery of our ServiceNow platform. You will provide strategic technical leadership...
of this evolution, we are strengthening our capabilities in IT Disaster Recovery (DR) and IT Service Management (ITSM) to ensure... Management (ITSM) best practices to drive service quality, streamline incident response, and improve operational efficiency. The...
best practices Proven delivery in at least one major area: ITSM / ITOM / CSM / HRSD / SecOps / GRC Experience with Flow Designer...Service Now Developer Fort Mill, SC (3 days in a week hybrid) 12+ Months Longterm Contract Role Summary We’re...
and disaster recovery Responsible for performance, capacity planning and monitoring of key network service delivery channels... strong governance with effective processes, procedures, utilizing key IT service management (ITSM) techniques, policies...
, and optimization of Atlassian platforms (primarily Jira, Confluence, and Bitbucket), ensuring reliable service delivery, security... (Software/Service Management), Confluence, Bitbucket, and related Marketplace apps, including configuration, maintenance...
: Skills: Collaboration, Enterprise Monitoring, IT Service Management (ITSM) Certifications: None Experience: 5 + years... tooling, dashboards, CMDB/ITSM integration, and processes meet FDIC requirements and contractual service levels while managing...
Kforce's client in Chandler, AZ is seeking a highly skilled ServiceNow Architect to lead the design and delivery... solving complex technical challenges, and is passionate about shaping the future of IT service management. Role Overview...
coverage, and provide technical leadership and direction to contractor personnel to meet FDIC service levels. Lead UC... monitoring, CMDB accuracy, and integration with ServiceNow ITSM/ITOM to accelerate detection and restoration. Provide...
. Manage network-related projects, service requests, and maintenance activities using ITSM tools (e.g., ServiceNow, Jira... or within a team proactively in a fast-paced AGILE-SCRUM environment. Owns success – Takes responsibility for successful delivery...
, and collaboration frameworks that elevate the technical capabilities of the teams while ensuring consistent, high-quality delivery... and maintain architectural standards, reference architectures, and best practices that ensure consistent, high-quality delivery...
point of contact for client stakeholders. Coordinate effectively with offshore delivery teams for seamless execution... to business needs. CMDB & Discovery Manage Discovery and Service Mapping activities to maintain accurate CI data. Define...
, servers, storage, cloud, collaboration, and end-user platforms. Own IT service management (ITSM) processes, including...Role Summary The Manager, Cloud, Infrastructure, and Operations is responsible for the design, delivery...
, and security teams to ensure seamless delivery and operations. Collaborate with cross-functional teams including procurement.... Excellent leadership, communication, and cross-functional collaboration skills. Preferred Skills: Familiarity with ITIL/ITSM...