infrastructure across AWS, Azure, GCP, and OCI. Monitor, troubleshoot, and resolve incidents, performance issues, and service... for solution delivery and support. Mentor junior engineers and provide technical guidance as needed. Create and update...
: ITSM (Incident, Problem, Change, Request), ITOM (Discovery, Service Mapping, Event Management), HRSD, CSM, GRC, SecOps... & Responsibilities Solution Design & Architecture: Lead the design and configuration of ServiceNow applications across ITSM, ITOM, HRSD...
, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.... Ability to work with network security devices such as Palo Alto, Cisco ASA. Experience with ITSM functionalities...
goals and sprint planning, ensuring value-driven delivery. This position oversees critical ITSM process areas (Request... drives Agile delivery, assists in the backlog prioritization, and governance across the Business Apps portfolio, ensuring...
, including global Service Desk, Endpoint Management, ITSM, UCaaS, and Collaboration Platforms. Proven experience managing... distributed onshore/offshore delivery with multi-vendor engagement. Demonstrated success transforming IT Operations using ITSM...
experience required Digital : ServiceNow_Human Resource Service Delivery Digital : ServiceNow_Customer Service Management... Service Delivery Yes 1 7+ years SkillCategoryTest1_MN Digital : ServiceNow_Customer Service Management No 1 7...
, the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT), Leidos team..., service desk, and data transport. Ultimately, the Leidos team will support the Navy in unifying its shore-based networks...
and automate common service flows. Implement observability and cost/performance telemetry for agent/tool calls; own dashboards... adopters. Contribute to backlog grooming, technical design reviews, and iterative delivery; champion testing strategies...
and emergent medical service that BMH offers 24 hours per day. Utilizes SmartWeb and Emergin paging systems, as well as ITSM... required: scanning, faxing, copying, and operating an advanced telephone system. • Advanced customer service skills • Must be able...
masters, business analysts and testers focused on the delivery of a critical case management application. As the ideal... from back-end configuration to Self-Service Portals Responsibilities: Actively participate in agile daily scrums...
effective development, delivery, and operation of computing and information services. This function anticipates, plans... and Service Now Service Mapping. In this role, you will act as a bridge between business stakeholders and technical teams. Key...
the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through... in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Analyze ITSM...
, the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT), Leidos team..., service desk, and data transport. Ultimately, the Leidos team will support the Navy in unifying its shore-based networks...
effective development, delivery, and operation of computing and information services. This function anticipates, plans..., and synchronization processes to ensure up-to-date information. Implement new service graph connectors and upgrade plug ins in a timely...
and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat... effective development, delivery, and operation of computing and information services. This function anticipates, plans...
in ServiceNow Human Resource Service Delivery (HRSD) 7+ years of experience Customer Service Management Expertise in JavaScript... ServiceNow Platform Administrator and ITSM developers. Required Skills & Qualifications (Must-have qualifications...
, network troubleshooting skills including packet captures and analysis, knowledge about monitoring and ITSM tools... determination & permanent corrective action. Follow the Plant Health and Safety guidelines and process. Drive service improvement...
, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes. This role will be responsible... and efficient service delivery. Justification The MES project requires a dedicated ServiceNow Developer to design and maintain...
service delivery. Required Qualifications: 3–5+ years of ServiceNow development experience in ITSM environments. Hands... applications that align with IT Service Management (ITSM) processes. This role will be responsible for building workflows...
needs, align priorities, and ensure platform stability and service delivery meet organizational expectations. Manage..., Information Technology, related field, or equivalent experience. 3+ years in IT service delivery and/or workplace engineering...