knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools. Proven ability to multitask, manage multiple...(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re...
offerings. This role will focus on ensuring strong alignment between the requirements of the business and the effective delivery... by translating business demands into IT service requirements Strives holistically for digitalization of business on a strategic...
and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD... of multiple ServiceNow suites in addition to ITSM Able to discuss business requirements on integrations between ServiceNow...
across a global enterprise. It is a platform operations and enablement role -- not DevOps application delivery, production SRE, CI/CD..., standards, and guardrails Manage identity, access, roles, and tenancy models Operate onboarding/offboarding and self-service...
initiatives, and providing leadership in service delivery. If you are a proactive, problem-solving professional with a passion...Systems Engineer III About Our Team LexisNexis Risk Solutions is a partner in risk assessment. Our Service...
initiatives, and providing leadership in service delivery. If you are a proactive, problem-solving professional with a passion...Systems Engineer III About Our Team LexisNexis Risk Solutions is a partner in risk assessment. Our Service...
and execute change requests for ERP extensions. Responsible for application integrations and adherence to IT Service Management... (ITSM) processes. Qualifications: 2+ years of relevant experience in ERP Systems such as Dynamics F& O or another SaaS...
, interactive workshops with stakeholders across ServiceNow modules (e.g. ITSM, ITOM, ITAM, CSM, HRSD, etc.) to gather requirements... – Provide consulting expertise across ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, SecOps). Translate business needs...
BI, Power Automate, Power Apps). Administer ServiceNow ITSM and Knowledge Management systems. Design dashboards... improvements for Service Level Management and operational efficiency. Manage full report lifecycle: planning, implementation...
issue trends to help improve service delivery. Education and/or Work Experience Requirements: Level I Required: High...Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service...
model aligned with ITIL/ITSM best practices, ensuring high-quality service delivery and operational excellence Partner... to ensure the timely and cost-effective delivery, management, and continuous improvement of applications for our customers...
experience to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure... environment. On this program, we will deliver capabilities and services to implement and operate an enterprise ITSM solution...
infrastructure across OCI and AWS, Azure, GCP . Monitor, troubleshoot, and resolve incidents, performance issues, and service..., etc.). Collaboration & Documentation Work closely with application, security, and network teams for solution delivery and support. Mentor...
infrastructure across OCI and AWS, Azure, GCP . Monitor, troubleshoot, and resolve incidents, performance issues, and service..., etc.). Collaboration & Documentation Work closely with application, security, and network teams for solution delivery and support. Mentor...
, and support workflows that make IT service delivery intuitive, efficient, and responsive. Working across TechOps and the broader... Design and Optimization Analyze Business Requirements: Partner with service owners to understand their service delivery...
with HRSD (HR Service Delivery) and knowledge of HRSD best practices Experience making architecture recommendations to Sr IT... responsible for all technical implementation. Following our recent implementation of ITSM and HRSD modules, you’ll be working...
stakeholders to ensure the platform supports enterprise-wide service delivery objectives. **Leadership & Team Management... and offshore teams** , managed service providers, and vendor partners. + Foster a culture of continuous improvement and service...
. Utilize IT Service Management (ITSM) processes such as service request, incident, problem, change management, and release... to a governmental security clearance process.” Why join us? As part of our Global Sovereign Cloud Delivery team, you'll play...
communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word... and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis...