delivery best practice, included change management, incident management, and service delivery Knowledge/Skills/ Abilities...Job Overview: The Director of Technical Service is responsible for leading the technical operations services...
satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans... initiatives to reduce post-change incidents and improve service reliability Manage and optimize the ServiceNow platform...
leadership across IT Service Management (ITSM), IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset..., and alignment with operational and service delivery objectives. Duties and Responsibilities To perform this job successfully...
is responsible for the design, implementation, support and maintenance of solutions within the IT Service Management (ITSM) platform... to streamline IT service delivery, reduce resolution times, and enhance user experience for clinical and administrative staff...
Demonstrated experience with IT Service Delivery using an ITIL/ITSM framework similar in size, scope, and complexity to the... for geographically dispersed users with end-to-end service delivery, similar in size, scope, and complexity to this task. Possesses...
metal fasteners that literally hold the world together. We are looking for an experienced IT Service Manager who values... exceptional service and responsiveness to join our team in Danielson, CT. This role is 100% on site. As the IT Service Manager...
and operational planning. Possesses a Secret clearance Demonstrated experience with IT Service Delivery using an ITIL/ITSM framework..., maturing, and modernizing a 24x7x365 Service Desk for geographically dispersed users with end-to-end service delivery, similar...
metal fasteners that literally hold the world together. We are looking for an experienced IT Service Manager who values... exceptional service and responsiveness to join our team in Danielson, CT. This role is 100% on site. As the IT Service Manager...
issue trends to help improve service delivery. Education and/or Work Experience Requirements: Level I Required: High...Deliverable Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented...
Service Management (ITSM) to include Information Technology Infrastructure Library (ITIL) practices/ Strong written... customer and project goals. Thoughtful leadership and innovative thinking. Positive customer service attitude. Responsible...
in ensuring reliability, performance, and service excellence. Position Summary The Senior Manager, IT Services (ITSM...) is responsible for leading the global IT Service Management and Service Desk function, ensuring consistent, high-quality delivery...
Define Service Requirements Translate business, customer and technical requirements into clear network service... specifications Create End to End Service Designs Develop high level and detailed designs that describe how the network service...
to drive innovation, ensure seamless service delivery, and align technology operations with business strategy. Lead... application support teams across multiple regions. You can: Show a solid background in IT Service Management (ITSM) practices...
will help drive automation, enhance network visibility, and elevate IT service delivery across the organization..., implementing, and maintaining integrations between ServiceNow ITSM/ITOM and enterprise network monitoring platforms. Your work...
track record in IT and Security service delivery, program management, and consulting at scale. Extensive consulting... better for everyone. Job Description The Team As part of Delivery Excellence, our Technology Workflows team empowers enterprises to accelerate their digital...
track record in IT and Security service delivery, program management, and consulting at scale. Extensive consulting... better for everyone. Job Description The Team As part of Delivery Excellence, our Technology Workflows team empowers enterprises to accelerate their digital...
of experience, among other factors. Position Highlights: Position: Supervisor, IT Service Desk Location: Warrenville, IL Full... Service Desk at Endeavor Health, you will be responsible for leading the development, testing, configuration, optimization...
available logs, workflow traces, or configuration checks to restore service functionality as quickly as possible. Apply standard... as needed. Ensure all requests are logged, categorized, and routed accurately within the ITSM tool in alignment with ITIL Request...
Director, IT Service Operations will be responsible to develop, implement, and maintain the overall ITSM framework within the.... Drive the delivery of 24x7 systems availability and performance through effective IT Service Management processes...
Responsibilities Peraton is seeking a Service Desk Reporting Analyst to support our EITSI Service Desk and operations... mission. This position is responsible for ongoing report development, sustainment, and analysis of Service Desk information...