Management, IT Operations, or related fields. Professional certifications such as ITIL Foundations or ITIL Service Delivery... are in Dublin, Ireland. Learn more at experianplc.com. Job Description Role Purpose The Platform ITSM Analyst supports the...
as an Infrastructure Technical Project Manager for market clarity, the position is internally recognized as a Service Delivery Manager (SDM... and work closely with Engineering teams, stakeholders, Domain Owners, End Users, and other IT Service Delivery Managers. The...
, and talented employees work closely with our clients to ensure the delivery of exceptional services and products. Position... and document actions in accordance with Incident Management procedures; Provide status updates for assigned requests using ITSM...
as a resource to colleagues, mentors, and helps improve the team’s abilities around all IT Service Management (ITSM) disciplines... with all stakeholders for technology delivery. Leads the planning, conducting, and documenting of user stories, and user feedback...
with IT teams to improve service delivery. POSITION SPECIFIC DUTIES & RESPONSIBILITIES: Lead and mentor IT support analysts..., and applications. Proactively identify and implement process improvements for IT service delivery. Stay informed about emerging...
, such as: wireless, wireline/fiber; power delivery infrastructure, including transmission, distribution, grid hardening and modernization.... Collaborate with the IT teams to ensure service level targets are met. Qualifications: Strong knowledge of iOS, Windows OS...
, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The... stakeholders to translate complex requirements into reliable platform solutions that improve service delivery, operational...
, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The... stakeholders to translate complex requirements into reliable platform solutions that improve service delivery, operational...
like ITSM, HRSD. 2) Extensive experience with ServiceNow platform, specifically with ITSM, Knowledge Management, Virtual Agent... within Service Now 5) Prior experience in MLOps, ML engineering, Prompt Engineering, RAG, and Data Science, with a proven track...
, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The... stakeholders to translate complex requirements into reliable platform solutions that improve service delivery, operational...
, and enterprise client device management. The Manager will drive continuous improvement in IT service delivery, mature ADOR's IT... Service Management (ITSM) processes, and strengthen the integration of IT customer support with the CISO's security...
relationship between asset management and service delivery. Local Readiness: Ability to work with clients in the Washington, D.C..., HAM, SAM, ITSM, and ITOM suites. You will be responsible for translating high-level business requirements into scalable...
will enable the organization to streamline processes, improve service delivery, and enhance overall productivity... integration/continuous delivery (CI/CD) processes and pipelines. Enable systems with automated monitoring and alerting...
will enable the organization to streamline processes, improve service delivery, and enhance overall productivity... integration/continuous delivery (CI/CD) processes and pipelines. Enable systems with automated monitoring and alerting...
implementations Background in IT operations, service delivery, or digital transformation initiatives Thanks & Regards, Vish... and lifecycle Experience managing Agile and Waterfall delivery models Proven ability to manage distributed/remote teams...
to accelerate delivery. Partner with data teams to define infrastructure for data platforms (e.g., Snowflake, CDC, Kafka/EventHub... infrastructure to support software delivery (e.g., AKS, Functions, App Services, Blob Store) ensuring performance, availability, cost...
and other scripting languages used in ServiceNow development. Strong understanding of ServiceNow modules such as ITSM, ITOM, HR Service... Delivery, and GRC. Experience with web technologies (HTML, CSS, XML, REST/SOAP APIs). Excellent problem-solving...
governance, ensuring service stability, incident control, and service delivery excellence in alignment with ITIL best practices... systems. Exposure to ITSM tools (ServiceNow, Remedy) and ITIL service management processes including Incident, Problem...
PTC - UBOS - SAP BRIM Functional Consultant - FICA Description of Duties Support PTC s solution delivery team... beneficial skills include: Enterprise Business Solutions, specifically SAP projects. ITIL / ITSM practices and methodologies...
relationship between asset management and service delivery. Local Readiness: Ability to work with clients in the Washington, D.C..., HAM, SAM, ITSM, and ITOM suites. You will be responsible for translating high-level business requirements into scalable...