such as vulnerability management and other security assessment Perform 3rd party integration assessment related to infrastructure security... Technical Skills Cloud Security (AWS, Azure, GCP) Serverless, Kubernetes, Docker Project Management Knowledge in securing...
issues within Dynatrace environments. Incident Management Monitor and manage incidents related to Dynatrace. Perform root.... Excellent analytical and problem-solving skills. Strong communication and customer service skills. Familiarity with scripting...
, monitoring, and system management to reduce manual work and improve delivery speed and operational efficiency. Develop reusable.... Lead incident response, troubleshoot issues, and conduct root cause analysis. Stay up to date on SRE and DevOps...
Excellent Soft Skills - Analytical, decision-making, problem-solving, time management, and customer service skills Nice... To Have ServiceNow - Experience using ServiceNow for ticket and incident management. Harness.io - Familiarity with Harness.io for CI/CD...
ITIL-based processes for incident, problem, and change management Escalate complex or unresolved issues to senior...About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies...
business outcome. These will include but are not limited to Major Incident Management, Problem and Change Management, Service... customer service attitude Exceptional time management Exceptional written and verbal communication Exceptional problem...
, lifecycle management) RDS (backups, performance tuning, replication, upgrades) Elastic Load Balancing (ALB/NLB) VPC, subnets... and alerting Implement and maintain: Intrusion detection and threat monitoring Patch management and vulnerability remediation...
with ITIL practices, including capacity management, change management, vendor management, and incident management. Perform... to work nights and weekends. Exhibit excellent communication and problem-solving skills. Documentation: Create accurate...
system health, capacity, and performance across client environments Incident, Problem & Change Management Resolve escalated... (ServiceNow, Autotask, ConnectWise, Jira) Monitoring and RMM tools ITIL-based incident, change, and problem management...
with ITIL practices, including capacity management, change management, vendor management, and incident management. Perform... to work nights and weekends. Exhibit excellent communication and problem-solving skills. Documentation: Create accurate...
, and incident management. Perform disaster recovery operations as required. Support & Availability: Provide 24x7 support... Process Adherence: Ensure compliance with ITIL practices including capacity management, change management, vendor management...
incident communications for key service issues affecting LSEG customers. High-quality communication during incidents is a core... customer statements. Service Level Management: Lead self to ensure daily service level agreements are met. Ownership...
performance and incident management Requirements: Fluency in English (both written and verbal) is required Previous experience... in a helpdesk or technical support environment is preferred Strong analytical and problem-solving skills Excellent communication...
Infrastructure as Code (IaC) Monitor system health, performance, and reliability using observability tools Implement incident... Strong scripting and automation skills Excellent problem-solving, communication, and collaboration skills Ability to work in a fast...
, or Level 2 support; scripting for automation. (Nice to have) Familiarity with ITIL Incident, Change and Problem Management... Documentation and or Runbooks. Coordinate with IOC Team, Change and Problem Management, Network/Systems Engineering, DBAs, App teams...
, monitoring, and system management to reduce manual work and improve delivery speed and operational efficiency. Develop reusable.... Lead incident response, troubleshoot issues, and conduct root cause analysis. Stay up to date on SRE and DevOps...
and configuration issues within Dynatrace environments. Incident Management: Monitor and manage incidents related to Dynatrace...: Proficiency in Dynatrace configuration and administration. Excellent analytical and problem-solving skills. Strong communication...
Who We Are Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing... a number of prestigious industry awards, including: 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech...
Strong problem management, troubleshooting and analytical skills. Ability to work with teams to successfully deliver projects... or resolution to critical issues. Understanding of project management principles. LOGICAL thinker/problem solver who is self...
specifically will act as the monitoring and response extension of a Digital Forensics and Incident Response Services (DFIR) team... improvement project. Create, improve, and document processes for the management and monitoring of security solutions. Tune devices...