and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending...
through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them...
. We also recognise that every outage is a learning opportunity and work on all aspects of the incident lifecycle. The team consists... of highly skilled engineers and there are three main pillars of activity for the team: - Operational - Incident command...
by engineering management. Assist the Shift Supervisor in providing information for technical and incident reports. Develop...