to CPI management processes and tools. Process and Incident Optimization : Drive initiatives aimed at reducing incident... volumes and improve efficiency. Change, Problem and Incident Management: Provide Managerial Assistance to the CDC team...
Management Analyst is responsible for leading a team that identifies, assesses, and manages security vulnerabilities across the... posture of the enterprise systems. Key Responsibilities 🔹 Leadership & Team Management Lead and mentor a team...
Job Description: Technology Management Lead Location: Pune / Bangalore Application Infrastructure – Engineering... Product Management of these platforms including Engineering, Operating and Architecting the roadmaps of the underlying...
. Resolve incident tickets and service requests, coordinate ticket handover and specific case management with external partners..., or a comparable qualification. Extensive experience (min. 3 years, 6 years beneficial) with document management systems...
. Administer risk management training sessions to foster a risk-aware culture within the organization. Conduct thorough incident...Deputy Manager - Operational Risk Management - 3+ Years- Pune/Mumbai Location: Pune/Mumbai Summary...
, stock transfers, service procurement, GR/GI, and inventory adjustments. Handle incident and problem management, including... configuration and integration techniques. Cross-functional collaboration with global teams. Incident and problem management...
of Incident management. Assist stakeholders in examining incidents and establishing processes to help prevent or minimize similar... of monitoring tools (installation, tuning, vendor management, patching/upgrade) Development Develop tools/solutions to automate...
they deliver high-quality services and meet contractual obligations. Major + Incident Management: Accountable for application...-related incidents and problems, ensuring minimal disruption to operations. Focus on proactive incident management and root...
solutions. We are looking for a Salesforce L1 Support Engineer to provide first-level technical assistance, incident... management, and service request support. The role involves monitoring system performance, assisting users with basic...
and incident management systems (e.g., ServiceNow, Salesforce, Jira). Strong problem-solving skills and ability to work... communication with customers and stakeholders during incident resolution. Guide and mentor juniors by sharing best practices...
, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities... in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic...
, extended hours, and weekends as required Experience with incident management, problem management, change management, release... and deployment management etc., (ITIL framework). Proficiency in ITIL-based processes and ticketing tools like ServiceNow...
and reducing case volume and problems - Incident troubleshooting, resolution and technical root cause analysis to address the... (Application, Database, Network & Integration layers) - Knowledge of IT service management tools and best practices(preferred...
of Incident management. Assist stakeholders in examining incidents and establishing processes to help prevent or minimize similar... understanding of set-up of monitoring tools (installation, tuning, vendor management, patching/upgrade) Development Develop...
, monitoring systems, and debugging tools. Experience in C#,.NET Core/.NET Framework Familiarity with ticketing and incident... management systems (e.g., ServiceNow, Salesforce, Jira). Strong problem-solving skills and ability to work independently...
incident management, service request handling, and workflow optimization Experience with cloud-based solutions, enterprise... ticketing systems and workflows for improved efficiency. Team Management: Lead and mentor a team of service desk...
with our cybersecurity maturity framework, ensuring proactive management of security and data privacy risks throughout the product lifecycle.... Maintain awareness of current security threats and vulnerabilities impacting our products. Support incident response...
. You'll assist with the development and promoting good cyber behaviours in day-to-day operations. Incident Management... review, Digital Forensics, Incident management, incident investigation and response, Information Assurance, Information...
gating. Lead DevOps automation initiatives and best practices at Mastercard. Drive sustainable incident response... management. Systematic problem-solving approach with excellent communication, ownership, and drive. Experience debugging...
. Examples of key Business processes in SQE domains: Audits Management, Incident Management (EHS), Customer Complaints, Vendor... specialist technical advice and support on all aspects of Tool assembly, change over, spare management, design, manufacturing...