within Corporate Bank are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB Technology support these..., especially those related to payments processing and customer impact. Work on post-incident reviews to identify root causes...
Managers Serve as a mentor to junior staff on escalation practices Work with Engineering and Product Management on the... management and problem mitigation, as well as the ability to make timely decisions from both business and technical perspectives...
workflows in incident, change, problem management, etc. Administer SolarWinds daily operations including user management...
are prioritized and resolved promptly. Own incident analytics and reporting; deliver weekly case summaries and KPI updates.... Excellent communication, leadership, and stakeholder management skills. You will have an advantage...
IT operations Service Delivery Production Support Application Support Incident Management Change Management... - Pune (5 days WFO) Key Skills - IT Operations, SQL, Unix, Shell Scripting, Production Support, Service Delivery, Incident...
IT operations Service Delivery Production Support Application Support Incident Management Change Management... - Pune (5 days WFO) Key Skills - IT Operations, SQL, Unix, Shell Scripting, Production Support, Service Delivery, Incident...
Support Incident Management Change Management Unix/Linux server Shell/ Batch Scripting Oracle/ PostgreSQL Database... and Responsibilities- 1. Ensure the management of RUN IT operations with the aim of guaranteeing service performance Contribute...
(Dev/Test/UAT/Prod) Application of ITIL service management and tools such as ServiceNow (incident, problem, change... service management frameworks. Maintain knowledge of incident, problem, change, and release management as they pertain...
Indicators(SLIs). ITIL Service Management Concepts and Tools HP, ServiceNow(Incident, Problem, Change, Release, CMDB... for general project management elements like planning, execution, monitoring, testing, and project closure to embed quality...
. Your role is key in supporting the team to find solutions for business improvement, incident and problem management, escalation... INCIDENT & CHANGE REQUEST MANAGEMENT Manages the processes of incident, problem, service request Defines procedures...
). Application of ITIL Service Management Concepts and Tools such as ServiceNow (Incident, Problem, Change, Release, CMDB... is responsible for general project management elements like planning, execution, monitoring, testing, and project closure to embed...
infrastructure operations in incident and change management meetings, advocating for proactive risk mitigation, root cause analysis... to drive change management, incident management, and problem management, safeguarding production stability and client impact...
of Monitoring tools such as Dynatrace Experience in incident management, understanding of ticket workflows and use of escalation.... Good understanding of Change Management process and tools Experience with ServiceNow is beneficial. Good understanding...
, accountability, and continuous improvement. Participate in incident management activities, particularly those relating... management and test health metrics and status reporting) Good understanding of Computer Systems Architecture and Data Center...
. Your role is key in supporting the team to find solutions for business improvement, incident and problem management, escalation... INCIDENT & CHANGE REQUEST MANAGEMENT Manages the processes of incident, problem, service request Defines procedures...
and control strategy for a sub-division. This includes reviewing, mining, enriching control inventory data for management...-assessments. It would also include, supporting control assurance, incident research, remediation monitoring and other ad hoc...
and managing ITSM processes, including incident and change management. This role requires strong analytical capabilities, hands... with corporate and regulatory standards. Incident Management Lead and coordinate major incident resolution to minimise business...
of ServiceNow platform development experience [Mandatory] Create, maintain, and enhance Incident Management, Problem Management..., CSM, CMDB, Discovery, Event Management, and Orchestration. Technical Skills: [Mandatory] Minimum 5 years...
. Incident Management: Contribute to the Information Security Incident Management Process in case of security breaches... to develop secure environments, perform risk assessments, and document risk management activities. Additionally, the TISO...
Position- SOC Manager /L3/L2: ( Qradar Admin Must ) Location : Pune Exp- 5+ yr SOC Operations, Incident Response... will have a strong background in cybersecurity, with extensive experience in managing SOC operations, incident response, and threat intelligence...