maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices... will include migrating to the Loan IQ platform and exiting current products that support the businesses. A full-service Lending...
. Experience working with ticket tool and Incident, Problem and Change Management processes (ITIL) Extensive knowledge of Windows... to our growth and make a significant impact in a fast-paced environment as: Position: IT Service Desk Specialist Location: Pune...
, eRecs, GPS, Nostro breaks Management, Balance Sheet Substantiation, Financial Reporting, Aged Brokerage Management, Broker... settlement of agreed amounts, nostro break management, and management of all output from electronic settlement platforms. Post...
Management. ITIL Service Management framework. Some other highly valued skills may include: Good understanding of technology... and successful resource delegation. Accountabilities Development, implementation and management of major incident management programmes...
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level..., Quality, Incident, Problem & Service Levels Work with the portfolio teams to bring the operations in-line with the target...
or Grafana ITIL Service Management framework such as Incident, Problem, and Change processes. Preferably knowledge...Job Description: Job Title: Technology Service Specialist, AVP Location: Pune, India Role...
. This includes Developer Experience, Quality Assurance, IT Service Management (ITSM), and Infrastructure Shared Services. Using... delivery of ITSM functions such as Incident, Change, Problem, Asset, and Request Management using ITIL frameworks. Integrate...
, enterprise applications release management, cloud file storage, SFTP, cloud labs, software factory, monitoring as a service... Performance & Continuous Improvement: ITSM as a service, software asset management, operations continuous improvement Secondary...
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level... that enables Service Management at PwC. Using the ServiceNow platform, our team helps Internal Firm Services transform...
training and incident investigations. Assessment & Management of Continuity of Business Transportation Requirements... Hospitality Services (GHS) products - covering cafeteria and pantry service operations among many other related products...
, WorkspaceOne, Automox ITSM & Incident Management: Freshservice, FireHydrant Directory Services: Active Directory, SSO/IDP... for what's next. Summary We are looking for an experienced and technically skilled Senior Service Desk Engineer to join our newly formed...
incident and request management, to support efficient and structured IT service delivery. Strong problem-solving skills... platforms (AWS), virtualization (VMware, vCenter), and incident management tools (FireHydrant) is a plus. #LI-MD1 Security...
, other L2 and L3 units Incident-, Change-, Problem Management and Service Request Fulfillment Solving incidents... Area specific tasks / responsibilities: Handling Incident- /Problem Management und Service Request Fulfilment Analyze...
, other L2 and L3 units Incident-, Change-, Problem Management and Service Request Fulfillment Solving incidents... Area specific tasks / responsibilities: Handling Incident- /Problem Management und Service Request Fulfilment Analyze...
and Software related troubleshooting skills.) to support end users. Service Level Management, Diploma or Bachelor Degree , ITIL... Foundation Certificate in Service Management Core Skills Competencies, Microsoft Windows support experience. Microsoft Office...
platforms Our team provides an end-to-end follow the sun support service for multiple areas across Deutsche Bank Being at the... functionality. Understand Incident impact and urgency, putting together and delivering prompt detailed communications to key...
etc) Key performance indicators: * VIBS RNPS, Operational KPI's for customer engagement - service management, incident... proactive & reactive measures, to ensure that account service management teams across regions are well organised, trained...
. 12+ years of experience in IT operations in Network and Network Security and Major Incident Management Processes... About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the...
management. Proactively identify and mitigate service risks. Drive continuous service improvement initiatives. Stakeholder... Management Build and maintain strong relationships with key client stakeholders. Conduct regular service reviews and provide...
, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management... wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management...