analysis Hands-on experience with incident, problem, and change management tools (e.g., ServiceNow) Strong troubleshooting...Job Description: We are seeking an experienced DocuSign Application Specialist to support and administer DocuSign...
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level... Security Specialist, the Candidate will play a critical role in safeguarding our organizational data by implementing...
center support analyst/specialist with bachelor's or master's Degree. Ensure System Uptime - Maintain 24/7 availability... issues quickly. Incident Response - Act as Tier 2 support, lead incident resolution, and perform root cause analysis...
). Incident Tool (Service Now) and JIRA. Good understanding of ITIL Service Management framework such as Incident, Problem... Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated...
lifecycle technical support, including planning, project management, installation, on- going management/ monitoring... documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident...
Management), CSM (knowledge) Scripting & Development: JavaScript, Glide scripting, Business Rules, Client & Server scripts, UI..., and relationship mapping. Enable ITOM functionalities (Discovery, Service Mapping, Event Management) to improve operational...
Best Practice in incident, problem and change management Execution of changes with minimal service disruption KB and process... Service Delivery – User Provisioning Specialist. Your role Processes transactional User Provisioning tasks in accordance...
using SMF, RMF, and DB2 performance tools (e.g., OMEGAMON, MainView). Participate in change management, incident response... database management. Key Responsibilities: Install, configure, upgrade, and maintain DB2 for z/OS subsystems and related...
Services Integrated Facilities Management – Work Dynamics (region, country) What this job involves? • Create & maintain the... of maintenance and repair services also in Minor /Adhoc Projects • Maintain client satisfaction with delivery of facility management...
. Incident Management: Experienced in ITIL and command center operations, particularly in Healthcare IT environments... and Salesforce for incident and request management. Problem Solving & Communication: Excellent under pressure...
at least twelve years of experience in service management specialist with experience in managing critical applications and services.... You’ll need expertise in at least one service management discipline, which could be incident, problem, change, transition...
Title: Data Privacy Manager Location: Bangalore, India Role overview: As a data protection specialist... management program based on the accountability framework of the UK Information Commissioner's Office (ICO) and other data...
). Handle Problem Management, Post Incident Reviews and RCA. What you need to bring: Eligibility & Qualification... Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth...
balancer configuration, incident response, and automation of security processes. The ideal candidate will have hands... Responsibilities Firewall Management Install, configure, and maintain next-generation firewalls (Palo Alto, CheckPoint...
understanding of ITIL concepts and incident/change/problem management. Proficient in troubleshooting voice, chat... Your primary responsibilities include: Looking 5+ experience contact center support analyst/specialist with bachelor's or master...
incidents and requests. Responsibilities: Serve as the primary point of contact for supply chain management business... and other applications used by the team. Serve as a functional expert for material management, direct procurement, warehouse management...
Specialist – ITOM (preferred). Good understanding of ITIL v4 processes (Event, Incident, Change, Configuration... dependencies. Event Management with third-party monitoring tools Design and maintain custom workflows, Business Rules, Script...
experience in enterprise level cloud account administration, troubleshooting issues and incident management. 3. Ready to adopt... service operation (Incident, Change, Problem Management). 5. Must have strong technical knowledge of virtual machines IaaS...
. Proficiency in configuring and customizing ServiceNow applications, including Incident Management, Change Management... Specialist with expertise in ServiceNow to join our team. As a Product Specialist, you will play a pivotal role in driving the...
in performance tuning, failure analysis, and incident management for high-availability, mission-critical systems. Communication.... As the first DevOps specialist, you’ll have the opportunity to set the standard for DevOps practices, shape...