. Reporting Structure: This position reports to the Security Operations & Cyber Defense Senior Manager, working closely with cross... architecture that aligns with business objectives and industry best practices. Lead security incident investigations, including...
will be responsible for owning the application support request queues in the service management/incident management system, providing the... outside India as well and will involve a matrix reporting structure with a local team lead and manager as well as a remote...
Job Description: Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: * 1... members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1...
for successful completion of UAT. Responsibility for Hyper care incident resolution and BAU transfer experience. Excellent Oral & written.... Should be able to provide the status reports on time to the Offshore lead/manager. Should have experience in preparing the...
to the DevOps Manager. We as a team provides DevOps support for almost 40+ different application products internal.... Incident Management and Monitoring. Team also handles customer raised /internal user service requests. Hours of Work Shift...
manage a team of Analysts and take joint responsibility for the service provided by the team. Reporting to the TOC Manager... team Driving down the incident/request backlog Managing a team; performing reviews, setting goals, training employees...
for successful completion of UAT. Responsibility for Hyper care incident resolution and BAU transfer experience Excellent Oral & written... on time to the Offshore lead/manager. Should have experience in preparing the different test scripts including KUT documents...
of Direct Reports: NoneNumber of Indirect Reports NoneReporting To (Name & Title): Manager, Customer Excellence S No. Key... & Title): Manager, Customer Excellence S No. Key Requirements Details 1. Customer Interaction • Excellent communication skills...
in CND activities (Protect, Detect, Respond, and Sustain) within a Computer Incident Response organization. Thorough...), and other attack artifacts for incident investigations Expertise in at least one enterprise SIEM platform (e.g., QRadar, Splunk...
, and specialization in Application Life Cycle Configuration of SAP Solution Manager Incident Management (ITSM) Change Request... administrator in a medium or large size firm. * Strong experience in Solman 7.2 Strong experience in SAP Solution Manager...
looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep... be required, including internationally. Ability to provide support during off-hours and during incident situations....
Job Description: Provide operational support for Microsoft Defender for Endpoint to manage from Configuration Manager... during outage or critical situations. Adhere to established incident management SLAs. Able to document troubleshooting/process...
We’re looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready... travel may be required, including internationally. Ability to provide support during off-hours and during incident...
on production changes and incident/case resolution and mitigation. Participate in database design, data access strategies... Manager templates. Ability to work independently and complete tasks on time. Highly motivated, self-driven...
on production changes and incident/case resolution and mitigation. Participate in database design, data access strategies... Manager templates. Ability to work independently and complete tasks on time. Highly motivated, self-driven...
Cyber Security teams during incidents following the incident response protocols. Ensure secure configuration and hardening... Services (CipherTrust Manager) Database Access Monitoring (Imperva) Certificate Management (AppViewX) Scripting Languages...
9.0, v10.0 and configuring Queue managers. Experienced in setting up MQ queue manager Cluster environment like Cluster.... Experience in tuning and configurations. Working knowledge with Incident tickets and Change requests on day-to-day basis...
(Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business... of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team...
on a technical and functional level and to ultimately drive complete and total resolution of each service incident. The key skills...-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues...
and performance tuning of Oracle GoldenGate components, including Extract, Replicat, Manager, and Data Pump. Implement and manage... Oracle RAC (Real Application Clusters), Data Guard, ASM (Automatic Storage Management), and RMAN (Recovery Manager). Ensure...