in Mandarin (spoken and written) is an added advantage. Familiarity with incident management systems, helpdesk ticketing tools...
and incident management processes, escalating where appropriate. Proactively seeking advice from the application support senior...
, and Zero Standing Privileges (ZSP) for both privileged and non-privileged users. Incident Response: Detect, respond, and work.... Incident Response: Detect, respond, and work with security teams to manage incidents involving privileged access misuse....
-escalation, investigation of the incident, containment of the threat, and remediation of issues leading to the threat. Conduct... live response analysis, network analysis, log analysis, and malware triage in support of incident response investigation...
Do Under supervision, reviews incoming urgent and critical incidents and act as a first responder in a reported incident Report & document... to sufficiently understand the details of the incident, establishes an empathetic relationship, and ensures thorough documentation...
. This role will involve significant focus on process improvements, incident reduction and service quality improvements... and generate Incident report. Experience in audit of IT System, ITSM operation and process Ability to install, troubleshoot...
with cross-functional teams and exposure to incident management and support processes. Functional: Strong understanding of SAP..., and incident trends Familiarity with testing methodologies, defect tracking, and quality assurance tools Proficiency in using Agile...
progress. Support incident and issue resolution by providing product context and prioritisation. Manage dependencies...
incident/issues assessment/troubleshooting for Root Cause Analysis (RCA) and permanent resolution. Passionate in Software...) for automation and system integration. Experience with incident management and change management processes. Strong analytical...
incident response responsibilities. Key Responsibilities Conduct comprehensive cloud security risk assessments to identify...
stakeholders. Communicate clearly on scope, risks, dependencies, and delivery progress. Support incident and issue resolution... stakeholders. Communicate clearly on scope, risks, dependencies, and delivery progress. Support incident and issue resolution...
or escalate technical issues, working to provide solutions quickly. Maintain technical documentation Incident & Problem Management...
security escalation coverage. Perform or coordinate the security incident handling, documentation, root cause analysis..., troubleshooting and post-Incident reports Requirements Professional degree in Computer Science, Information Technology...
. Conduct risk assessments, incident investigations, audits, and provide technical guidance. 5. Governance & Reporting...
will involve significant focus on process improvements, incident reduction and service quality improvements. JOB RESPONSIBILITIES.../mitigation steps and generate Incident report. Experience in audit of IT System, ITSM operation and process Ability...
, playing a key middleman role to facilitate communication between Lines 1 & 2 Perform thematic incident cause and controls...
. You will build an injury, incident, near miss and hazard reporting culture within the team, guaranteeing reported incidents...
data. - Design and enforce DLP policies aligned with banking regulations (e.g., PCI DSS, PDPA, GDPR). - Oversee incident...
Incident response & initial assessment, including attending to security incidents, securing the scene, and preserving... evidence. Your Role Key responsibilities in your new role Incident response & initial assessment, including attending...
Working within agreed SLA thresholds for incident resolution and requests Acting as the first point of contact for business...