and audit Incident and Problem management data-quality and compliance; Serve as the contact point for internal/external audits... into ING’s Chief Operating Officer. The PSS is responsible for providing standardized payments and settlements services...
About the job CX Complaints Oversight Manager Locations: BGC, Taguig Corporate Title: Junior Officer to Senior... complaints handling framework is compliant with BSP and internal standards and that insights from complaints are translated...
requirements. Upon instruction by Chief Compliance Officer/ Internal Audit/ Senior Management, to perform investigation... on any reported incidences/ potential regulatory breach Independently or in collaboration with Internal Audit, investigate and assess...
queries; Support reviews conducted by Internal Audit and internal monitoring and testing team as well as external auditors..., and internal audit in life insurance, mutual funds, banks or financial services industry is an advantage. Job Category...
closely with internal teams and external partners to drive operational excellence and execute retail strategies. Main Roles...-of-stock (OOS) situations. Customer Engagement Officer (CEO) Management Oversee the recruitment, training, and onboarding...