Office: Kanjurmarg, Central Mumbai Role Overview: We’re looking for a polished, service-oriented professional to be the... commercial discussions. Conceptualize and execute events and customer engaging activities and constantly work on innovative...
contact center to provide a seamless experience to customers while fulfilling their service requirements and using the... and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior...
contact center to provide a seamless experience to customers while fulfilling their service requirements and using the... and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end... on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer...
and background Education: Bachelor’s or Master’s degree in Computer Science (preferred) or an equivalent field. Customer Service... Experience: At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
. of services provided by the vendor and service standard on periodic basis - Reviewing reports from zones on no. of electrical... on the existing connections with the service provider for revision of rental plans based on the utilization. - Rental Plan...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
contact center to provide a seamless experience to customers while fulfilling their service requirements and using the... and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior...
a team (the field force) to get customers, service and retain them for the bank and explore new business opportunities. Sales... available finance schemes and to suggest any new schemes as per the geography, product, customer profile and competition Responsible...
leading personal banking customer experiences and thereby maximising customer satisfaction. International Wealth and Premier... in a timely manner and to customer satisfaction Ensure a consistently high level of product and service delivery for relevant...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service... need through superior service thereby helping the clients reach short term and log term inv goals Achievement of product...
contact center to provide a seamless experience to customers while fulfilling their service requirements and using the... and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior...
products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end... and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Ensure achievement...
, finding the innovative ways of staffing � Recruit new staff for specific functions, service areas based on approved plans... orientation, have good sense for new technology deployment. � Good team player with proactive attitude and customer-oriented...
are delivered to customers in a timely and compliant manner Coordinate with the key customers and internal teams to ensure service... Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME...
team, Customer Service Officers (BPC) are responsible for providing over-the-counter service to fulfill the needs... of existing as well as potential CMS customers. CSO (BPC) are required to handle service requests, process transactions...
: Service Delivery Team Lead responsible for L3 Level activities and Project implementation, Standardization, Escalation... of Service operations. Administration, Addressing performance related issues. SOP creation & Runbook. Handling L2 & L3 Tickets...