configuration management tools, including SCCM, BigFix, and Ivanti. Experience with system administration, IT infrastructure...
, Ivanti, ControlUp etc. Strong customer/employee centric mindset and ability to empathize with end-user experience challenges...
stations and peripherals. (3+ years) Nice to Have Skills: 1. Experience with use of desktop tools such as Ivanti or SCCM...
systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti...
Management & Ticket Resolution: Efficiently log, track, and resolve technical inquiries using HEAT ticketing (Ivanti IT Service... methodologies. ·Familiarity with HEAT (Ivanti IT Service Management) or similar ticketing systems for incident tracking...
ticketing (Ivanti IT Service Management) to maintain high service levels. ·Multi-Channel Service Support: Handle inbound calls... ·Strong understanding of SATCOM systems, network infrastructure, and troubleshooting methodologies. ·Familiarity with HEAT (Ivanti IT...
of service operations, and managing tickets in alignment with SLOs. Experience with the use of (ITSM) tools such as Ivanti...
, Ivanti, ManageEngine). Ability to evaluate vulnerability management tools and assist with vendor selection. Ability...
to desktop hardware, software, managed services, and support tools. Manage ITSM tools (Ivanti) to enhance service delivery...
, Ivanti, ManageEngine). Ability to evaluate vulnerability management tools and assist with vendor selection. Ability...
and provide support for existing enterprise-level Ivanti systems and their integrations with transactional systems. Work closely...
and mitigation. These may include Splunk, Forcepoint, Ivanti, Tenable, ACAS, HBSS, etc. Familiarity with implementation...
Networks, Juniper Networks, F5, and Ivanti equipment. Administer and support LAN, WAN, VOIP, VPN, BGP, and Internet. Monitor...
such as Splunk, Nessus, McAfee, Ivanti, ACAS, etc. Experience as an ISSO implementing or managing cyber security requirements...
, rulesets, and response Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Ivanti...
including email, chat, and phone Experience using a Help Desk ticketing system such as Salesforce, Remedy, or Ivanti...
and mitigation. These may include Splunk, Forcepoint, Ivanti, Tenable, ACAS, HBSS, etc. Familiarity with implementation...
in cyber security platforms: SIEM, SOAR, IDS/IPS, DLP, WAF, Endpoint Security Experienced with Asimily and Ivanti Degree...