Certified HRSD Implementer or equivalent implementation experience ServiceNow Certified System Administrator (CSA... with Jira Expertise in Workday HCM configuration or integrations GM does not provide immigration-related sponsorship...
). Familiarity with ITSM platforms like ServiceNow or Jira Service Desk and can modify or contribute to internal scripts and guides... and Certification Microsoft Certified: Modern Desktop Administrator Associate CompTIA A+ Cisco Certified Network Associate (CCNA)...
with: JIRA for requirements management and issue tracking Confluence for documentation and knowledge management Lucidchart, Visio... Qualifications: Salesforce Administrator certification or similar SFDC credentials. Experience in SaaS or UCaaS environments...
ServiceNow Certified System Administrator (CSA) Strong consulting and communication skills to engage stakeholders, ask the... You A Competitive Edge (Preferred Qualifications) Agile/Scrum experience esp with Jira Expertise in Workday HCM configuration...
of case management, agent workflows, contact center operations, and common support metrics. Proficiency with: JIRA... Qualifications: Salesforce Administrator certification or similar SFDC credentials. Experience in SaaS or UCaaS environments...
systems Maintain Jira and Git repositories Create and maintain PowerShell scripts for systems administration Network... Technology, Computer Science, or equivalent practical experience Azure Administrator Associate (AZ-104) Certification Azure...
) is a plus. Experience in Configuration Management Database (CMDB)/Discovery/Service Mapping is a plus. ServiceNow Administrator (CSA... and JIRA is a plus. Must be willing to work night shift....
review for operational and cost efficiencies. Serve as primary administrator and technical lead for Nice inContact CXOne... Connect or Direct Routing a plus. Proficiency in Microsoft Office suite, Jira, Confluence, and ServiceNow. Knowledge of PSTN...
., Lucidchart) and project tracking (e.g., Jira). Data Analysis: Strong ability to analyze data integrity and build complex... Certifications Salesforce Certified Business Analyst Salesforce Certified Administrator IIBA-CBAP or similar industry accreditation...
Familiarity with Agile/Scrum methodologies and experience using JIRA Strong analytical and problem-solving skills. Communication... and collaboration abilities. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) are preferred but not required...