Support Preferred qualifications: COUPA Application Support Traditional BSA discipline and methods Jira and ability...
like Salesforce, JIRA, Zoom &, etc. Meeting Service Level Agreements metric for all customer channels... administrator Knowledge of backup and recovery concepts on Microsoft SQL Oracle Ability to troubleshoot issues involving...
. Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools (Lucidchart, Visio). Bonus Qualifications.... Background in SaaS, healthcare, or regulated industries. Certifications: Salesforce Administrator, Certified Scrum Product Owner...
Systems Analyst position to serve as the primary administrator and subject matter expert for our Consumer and Business... user stories within Jira Partner with our software engineers and QA as needed to test, document defects, and ensure high...