Knowledge Content & Process Lead (Customer Service & Experience) Make effortless customer service possible. We’re... hiring a leader to build the central knowledge and policy ecosystem that supports every customer interaction. You’ll simplify...
Overview: Knowledge, Content & Process Lead (Customer Services) Make effortless customer service possible. We’re... hiring a leader to build the central knowledge and policy ecosystem that supports every customer interaction. You’ll simplify...
& Experience Reports to: Knowledge, Content & Process Lead Salary: From £30,000 Location: 🌍 Hybrid role – minimum 1 day... processes, support change, and keep our knowledge accurate, engaging, and easy to use. If you enjoy collaborating, bringing...
& Experience Reports to: Knowledge, Content & Process Lead Salary: From £30,000 Location: 🌍 Hybrid role – minimum 1 day... processes, support change, and keep our knowledge accurate, engaging, and easy to use. If you enjoy collaborating, bringing...
for someone passionate about content creation, videography, and digital engagement to contribute meaningfully to the firm’s evolving... skills. The ideal candidate will have: Proven content creation experience, including basic design and editing...
of CI activities, including creating and sharing content for Iris, Blink, CI boards and other communication channels. Administrating... travel will be required between sites. Occasional domestic travel may be expected of less than 5%. Knowledge, Skills...