and availability of the integration platform and tools. Incident, Service Request and Problem Management process with focus...Job Description: Envision Employment Solutions is currently looking for a Digital Integration Manager...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Manager... across our clients’ cloud environments, covering IaaS, PaaS and SaaS. Your work will involve having a deep technical knowledge of cloud...
of Incident Management, where the CSM will act as a secondary escalation point Have awareness of overall and service management..., and assess the business impact on the customer. Evaluate the risks and effects on the availability of the service. Leads the...
of Incident Management, where the CSM will act as a secondary escalation point Have awareness of overall and service management..., and assess the business impact on the customer. Evaluate the risks and effects on the availability of the service. Leads the...
hours planned activities Managing the day-to-day activities of the team (Incident, Change, vulnerability , patch Audits... to priority Provide activity KPI per technical domain Leading the skill management and knowledge sharing activities for the...
& Riverbed & Palo Alto ¤ Excellent knowledge of Orange services portfolio and IT systems ¤ Excellent knowledge of the Service... service and to focus on customer satisfaction ¤ Implementation of the required strategies to ensure ongoing high levels...
satisfaction. Ensure team delivering high levels of customer satisfaction and continuous service improvement. Ensure proper... of service & customer's satisfaction. Own customers' improvement plans ensuring right focus & mobilizing required resource...
operational reviews, process improvements, and continuous service maturity. Facilitate knowledge sharing and training plans... of RUN services for cybersecurity operations, maintaining high levels of service availability, compliance, and performance...
operations, including incident management, service desk functions, and escalation procedures. Manage IT staff by recruiting... and analytical capabilities, with a focus on root-cause analysis and continuous improvement. Knowledge of ITIL or similar service...
also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment... matter expertise for critical MHE and Original Equipment Manufacturer assets, and be able to build knowledge on at the...
configuration as per customer service request form for SDWAN overlay. Support the Project Manager and/or Customer Success... is an L3/Expert/SME role, responsible for building and deploying the service configuration including operational fault...
configuration as per customer service request form for SDWAN overlay. Support the Project Manager and/or Customer Success... is an L3/Expert/SME role, responsible for building and deploying the service configuration including operational fault...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
, reliable, and secure service delivery aligned with defined SLAs. Interlock: Daily collaboration with Level 3 engineers... and the team manager. Interface with L1 support, deployment teams, and cyber operations (France). Coordination with the...
under direction of the Facility Manager Manages local spare parts and consumables inventory (including PO creation, handling... Manager delegation and in coordination with SIOC, communicates with customers around production plans, customer requirements...