Supply chain management, new orders, Provide Order status, handles order and service-related queries. Help Desk Support... queries. Help Desk Support Basic trouble shooting, resolving tickets. FCR. Escalate the issues as appropriate to the...
, job monitoring, restore verification, and incident tracking. - Collaborate with L1 and other technical teams to address... (KEDBs), and backup policies. - Support alert tuning, false-positive reduction, and actionable monitoring improvement...
and Communication: Provide technical support to users and clients and L1 support Respond to user inquiries and resolve complex... & Layer 3 protocol. Technical Knowledge :- Hands on working experience on OSPF , BGP, MPLS VPN, Wireless protocols, STP...
Job Description: Job Title: L2 Support Engineer Location: India Job Type: Full-time Department: IT/Technical... Support Job Summary: We are seeking a skilled and motivated L2 Support Engineer to join our IT team. The ideal candidate...
Transportation Management (TM) L1/L2 Tech Support Engineer to provide technical assistance and troubleshooting support for SAP TM...Associate SAP TM L1/L2 Tech Support Engineer About the Role: We are seeking a dedicated and proactive SAP...
their time between designing, implementing and automating. They also provide L1, L2 and L3 support, utilising their expertise... Experience: Minimum 2+ years of relevant experience as a Application / Platform / Cloud support engineer. Educational...
for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues.../customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate...
AS IS / Infra Documents Mentoring and Support: Provide technical guidance and mentorship to junior engineers (L1/L2). Assist...JD Summary: The Server and VMware L3 Engineer is responsible for the design, implementation, management...