toward automation. Must be able to execute service recovery or escalate issues to L2 support teams. Must support operation...Job Summary Our client is looking for an Application Support Lead to join the application support team. This role...
guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels. Role.... This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support...
service recovery or escalate to L2 support team. Support operation users on production incidents. Require checking...Job Description for Application Support, Lead Job Summary We are looking for potential candidate...
We are seeking a dedicated and knowledgeable L2 Support Specialist to join our team in the Information Technology... for our clients. As an L2 Support Specialist, you will manage and resolve complex issues escalated from the first level of support...
) Location : Kuala Lumpur Job Summary: We are seeking a Junior Developer (L2, 3-5 years) to support L3 Application Maintenance....com Job Title: Developer - L3 Support Domain : Core Banking Sub-Domain: L3 Support Experience Level: Junior (3-5 years of experience...
and weekend / wee hours. Experience in L2 or L3 production support Understanding of ITIL, SDLC Knowledge on enterprise tools...Role : Application Maintenance/Production Support Job Responsibilities To handle level 2 production support activities...
with development, QA, and business teams during SIT cycles Provide L2-level test management and support within the TCOE Prepare test...: Prior experience in financial services or payments domain Experience in test management or L2 support roles...
) Networking Basics: TCP/IP, HTTPS, RDP (Mandatory) 2nd Line Support Experience (Mandatory) Preferably with retail background. Note...: Merely having L2 experience is not enough; candidates should demonstrate strong troubleshooting and escalation skills. MSMQ...
, production, procurement, sales, and inventory modules. Act as the first and second-level support (L1 & L2) for enterprise clients..., and boost efficiency. JOB DESCRIPTION: We are looking for Support Engineer to join us as a foundational member of our startup...
: Provide L2/L3 application support for complex technical issues related to applications, infrastructure, and data processing...). Support and maintain applications built on MEAN stack (Node.js & MongoDB). Collaborate across regions and communicate...
in collaboration with L2 support and development teams. Perform root cause analysis and implement permanent fixes to recurring problems...We are seeking a Senior Web Developer to join our Digital Banking L3 Support team . The role involves developing...
context, and how our L1/L2/L3 support model works Shadow ticket handling, environment checks, and incident troubleshooting...-dependent) How Support Works at Innovatrics L1: Support team (you) — triage, investigation, customer comms, ticket ownership L2: System...
We are seeking an experienced L3 System Analyst/Production Support with strong expertise in Java and Oracle Database... to support critical banking applications under the CCO domain. The ideal candidate will manage end-to-end L3 production support...
Position Objective: Provide day-to-day L2 BAU support for Aladdin To understand and log all necessary information... template. Roles and Responsibilities: Perform investigation & diagnosis of incidents and provide L2 support to resolve...
Position Objective: Provide day-to-day L2 BAU support for Aladdin To understand and log all necessary information... template. Roles and Responsibilities: Perform investigation & diagnosis of incidents and provide L2 support to resolve...
, and how our L1/L2/L3 support model works Shadow ticket handling, environment checks, and incident troubleshooting in real production... Works At Innovatrics L1: Support team (you) - triage, investigation, customer comms, ticket ownership L2: System Engineers...
Bratislava & APAC team. In your first month, you'll Learn the supported solution, customer context, and how our L1/L2/L3 support..., and structured reproduction; escalate to L2/L3 when needed Coordinate with HQ and local stakeholders during incidents (Support team...
chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good...Roles: Provide real-time human-assisted customer support via various channels including but not limited to voice, live...
Summary We are seeking experienced Genesys Support Engineers at L2 and L3 levels to support, maintain, and optimize... to L2 engineers. Key Responsibilities: Provide technical support for Genesys Contact Center components including routing...
Job Description: System Analyst - AML Environment/Support : Comp Tech Sub-Domain: AML - AML-Environment/Support Years... of Experience: Junior (L2, 3-5 years of experience) Location: Kuala Lumpur Job Summary: We are looking for a Junior System Analyst...