to L2/L3 support or relevant teams, following defined SLAs. Monitor open tickets and ensure timely follow-up and closure... is looking for Candidates need to converse in Cantonese to support HK region. Working Location :- Bangsar South . Position - Service Desk Role...
relevant information to support investigation of alerts under assessment. Correlate alerts with data from other security... security incidents to higher-level analysts (L2 or L3) according to predefined criteria. Requirements Diploma or Bachelor...
relevant information to support investigation of alerts under assessment. Correlate alerts with data from other security... security incidents to higher-level analysts (L2 or L3) according to predefined criteria. Requirements Diploma or Bachelor...
or Closed ● Collect more information to support the theory of the alerts under assessment ● Correlate alerts... (L2 or L3) based on predefined criteria. Key Requirements Degree or diploma in Computer Science, Information Security...
Build (Linux/Middleware Engineer, Infrastructure Support) \n\n Location: Kuala Lumpur (On-site) \nEmployment Type: Full...) team. They are seeking a talented Developer – SBE Build with strong Linux and middleware expertise to support major...
Job Description: We are looking for a highly skilled L2 Developer/Engineer with strong hands-on experience... in scripting, database technologies, and application support. The role involves infrastructure/environment management, middleware...
L2 support to end users. Skills for Success: Bachelor's degree or higher in Computer Science, IT or any relevant...
outsourced Application Managed Services (AMS) resources to ensure they deliver the expected L2 support to end users. Skills...
within the team members and user communities. Provide L2/L3 support to end-users including troubleshooting and contributing... are met. Collaborate with business analysis, systems support, and infrastructure teams. Communicate effectively with all levels of staff...
delivery. Perform root cause analysis for production issues and provide L2-level support. Ensure compliance... partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the...
of Implementation Managers and Service Manager are dedicated to delivering seamless onboarding, integration and provide ongoing support.../payments related inquiries and managing client requests. Provide L1 support and guidance for our Internet banking platform...