Job Title: Release Manager (L3 Support) Domain: Digital Banking Sub-Domain: Release Manager - L3 Support Experience... Level: L2 (3-5 years) Location: Kuala Lumpur Contract: 2Year Job Summary: We are looking for a Junior Release Manager...
: Min. 2 years of L2 application support experience Database: SQL Server Base knowledge of scripting languages...- Application Support Analyst Responsibilities: provide front-line primary functional support to end users...
Support Engineer to contribute to the success of our rapidly growing business. As a Cybersecurity Support Engineer..., you will: Support Fortinet's customers globally and may travel within APAC region to meet up customer when necessary. Understand...
Service delivery support for Cards, you will be responsible to collaborate, engage and work with L2, business, stakeholders... resolutions. Support user acceptance testing for production incidents. Manage and work with technical team to implement solution...
for functional and technical issue resolution. Support application maintenance, upgrades, and release deployments. Conduct... partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the...
The Support Analyst will provide front-line primary functional support to end users on various functional issues... complex problem situations, or when appropriate, escalate or route them to the next support level. Finally, the Support...
’ experience in desktop or IT technical support Education & Certifications: Diploma or Degree in IT/Computer Science... first-level troubleshooting using SOPs and tools Escalate issues to L2/L3/L4 support when needed Monitor batch...
Job Category: Technical Support Job Description: Location: Malaysia (Kuala Lumpur) Role Overview: Join Fortinet.... As a Cybersecurity Support Engineer, you will: Provide direct technical support via the phone, chat and web based systems...
and able to work independently. L2.0 Technical expertise is an added advantage. Excellent command of spoken, written... to enhance overall customer support. Process review for improving the call flow efficiency and quality of call center agents...
applications (e.g., Microsoft Office, browsers). Escalate unresolved issues to L2/L3 support or relevant teams, following defined...Job Description The Responsibilities of the Role: Serve as the first point of contact for users seeking technical...
, RFC, OData) to support financial processing, reporting, and telecom billing functions. Provide L2/L3 support... with MuleSoft Anypoint Platform, and a strong understanding of SAP systems and data flows. This is a technical, delivery-focused...
BAU SAP MM, Concur and ARIBA support to LBUs. Act as Single point of contact on SMS technical issues of all end users..., Group IT, SAP team, Concur and ARIBA customer support team. Provide L2 support to resolve any system related issues. Ensure...
and Responsibilities Serve as the initial point of contact for technical support requests via phone, email, and support tickets... to the appropriate L2 or L3 support teams, following internal procedures. Should have a basic understanding of Major Incident...
on SMS technical issues of all end users, Group IT, SAP team, Concur and ARIBA customer support team. Provide L2 support...+, please read on. About the Role Provide day to day BAU SAP MM, Concur and ARIBA support to LBUs. Act as Single point of contact...
- Customer File) Experience Level: Junior (L2 - 3 to 5 years) Location: Kuala Lumpur Job Summary: We are looking for a motivated... and technically sound Junior Developer to support development and enhancement of the Silverlake Core Banking System, specifically the...
while providing L2/L3 technical support for enterprise cloud services. The ideal candidate will have hands-on experience in cloud... Cloud Infrastructure & Support: Provide back-end cloud support for customer-facing teams, ensuring SLA compliance Monitor...
with Service Desk and L2/L3 support teams around the globe for issue resolution. Understand and apply knowledge of Company.... Responsible for envisioning and developing the technical solutions that meets Company End User Computing needs, advising...
-Domain: EWF Years of Experience: Junior L2 (3-5 years) Location: Kuala Lumpur Job Summary: We are seeking a Junior Developer... to support the Enterprise Workflow Framework (EWF) on the Shared Platform team. The role focuses on development and support...
environment with O365, and services migrating to O365. Coordinate with Service Desk and L2/L3 support teams around the globe... adoption of End User Service Technologies. Responsible for envisioning and developing the technical solutions that meets...
-Domain: AML - AML-Environment/Support Years of Experience: Junior (L2, 3-5 years of experience) , Senior L3 (6-9 years... maintenance. The ideal candidate should have a strong foundation in system support and technical operations in Unix/Linux...