at least two years of college education. Pro-tip: Having experience on phone, email and live chat support is a PLUS! Having...), your responsibilities are to: Receive inbound and/or place outbound calls. Provide accurate and timely responses via email and live chat...
they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery... to give the team direction Ability to analyze data and generate reports Has experience in handling voice and chat channels...
maybe even live chat). Ability to learn about products and services and describe/explain them to prospects; Ability... and update customer information in the database; Coordinate with internal teams (Sales, Marketing, Support, Product) to ensure...
service, online support, or live chat handling preferred. Experience in gaming, tech, or digital platforms is an advantage... via live chat . This role involves solving player inquiries, resolving complaints, and ensuring prompt and courteous...
with clinicians, offer empathetic support, and manage complex concerns with professionalism and care. Comfortable chatting live..., and design modifications. Your role will be to provide real-time technical support, ensuring quality outcomes and an exceptional...
communication channels such as digital, telephone, email, live chat etc. You will provide professional resolutions and advice.... Your main responsibilities: Provide advice and solutions on customer enquiries relating to pre orders via email, telephone, live...
Ensures adequate staffing to support the servicing requirements of Operations and meet agreed service level agreement... and logical assessments of primary data (call recordings, chat logs, etc.) Competent in identifying issues and areas...
Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift... and communicate with client Responsibilities: Monitoring and Evaluation: Listening to live, recorded, or side-by-side calls...
Customer Service Specialist, Customer Service and Support General customer service activities. Handle customer... inquiries via phone, email, chat, etc. Provide service in an efficient, courteous, professional manner. About the Role...
, and implement improvements Channel optimization: Ensure all support channels (email, live chat, WhatsApp, Facebook, phone... person who: 1. Makes sure we never run out of stock (or get stuck with too much) 2. Ensures our customer support team...
by providing access to top-tier remote talent. Role Description The Trainer delivers live in person & virtual training that turns..., time-tracking, and client etiquette Tool bootcamps: live demos and walkthroughs for common client tools: Calendly, Calendar...
satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support... with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues Fluent in the English...
collects, produces, and distributes sports data for pre-match, live, and post-match coverage. Our Production is set up globally... with shift work aligned to live sports events and changing priorities. You have good English communication skills - both written...
account assignment or line of business (Sales, Customer Service, Technical Support, Retail and/ or Hospitality, Chat Support... role requires daily support and supervision of 15 to 18 agents, ensuring each person achieves individual targets to ensure...
and professionally with the internal/external customer via telephone, live chat and/or written correspondence. Customer support for 3M..., live chat and written correspondence, educates and informs external customers on both product information and application...
Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite...: Monitoring and Evaluation: Listening to live, recorded, or side-by-side calls and reviewing other customer interactions...
Job Description: CallTek is a global leader in white-label technical support, trusted by technology operators..., customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure...
live and recorded customer interactions (phone, chat, email) against established QA scorecards Provide clear, actionable... and trend reports Identify performance gaps, root causes, and recommend process enhancements Coaching & Training Support...
telephone, live chat and written correspondence, educates and informs external customers on both product information...: Communicates clearly and professionally with the internal/external customer via telephone, live chat and/or written correspondence...
on the lead which has been generated. This directly influences sales and customer experience. Live Chat The BDC... is responsible for the operations of the live chat and for communicating to customers via this medium. The live chat function...