, troubleshooting, and general support via email, live chat, and phone calls. Your main goal will be to ensure customer satisfaction..., you will be responsible for providing exceptional support to our customers located in Singapore. You will assist them with inquiries...
a professional company image by providing the best Customer experience through phone interaction, emails, ticketing, live chat... with the new digital live chat channels for inbound Customer queries both through the website and the mobile application Given...
Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement... quality monitoring feedbacks in call centre sales domain Responsibilities: Monitoring and Evaluation: Listening to live...
across channels (phone, email, live chat, social media). Resolve issues on the first touch whenever possible; escalate complex cases... simulated tickets via email/chat) Client Interview with Support/Operations Leadership Offer & Background Verification...
₱30,000 - ₱40,000 a month Key Responsibilities - Manage and grow online candidate and VA communities (social groups, chat channels... points and process improvements. - Support referral drives, contests, and micro-events that strengthen community...
telephone, live chat and written correspondence, educates and informs external customers on both product information...: Communicates clearly and professionally with the internal/external customer via telephone, live chat and/or written correspondence...
. Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms. Ensure AI agents..., and personalized with guided service journeys. Integrate Einstein AI and automation tools for proactive customer support and case...
across all channels, including phone, email, live chat, SMS, and social media. Deliver accurate information regarding products, stock... a seamless service experience. Provide feedback and insights from customers to support continuous improvement in service...
across all channels, including phone, email, live chat, SMS, and social media. Deliver accurate information regarding products, stock... a seamless service experience. Provide feedback and insights from customers to support continuous improvement in service...
through live chat and inbound calls, preparing quotations, managing orders, and supporting senior project managers... in documentation for larger projects. What youll be working on Handle customer inquiries via live chat and inbound calls. Provide...
and Responsibilities: Respond to customer inquiries via live chat, email, or ticketing systems. Communicate product features and provide... of AI-powered pricing solutions. Requirements Years of Experience: 1+ year in a customer support or chat-based service role...
customer interactions across live chat, tickets, email, and social media, delivering friendly and proactive support. Respond... to live chats within 15 seconds and tickets within 15 minutes when on shift. Provide pre-sales advice, manage order follow...
a professional company image by providing the best Customer experience through phone interaction, emails, ticketing, live chat... Brand Ambassador in a ‘voice of Shell’ role with Live Chat and social media platforms Demonstrate a willingness...